Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M.

The Team

Alvarez & Marsal (A&M) is seeking a highly organized and detail-oriented Senior Associate to join our Global Public Relations team at our Global Capability Center in Gurugram. This role serves as the operational backbone of our external agency ecosystem and plays a key part in building out the framework of the global public relations function, including the processes, guidelines, and protocols that govern how the team operates across markets. The Senior Associate will ensure that every PR partner, contractor, and vendor relationship is well-documented, compliant, and seamlessly integrated into our broader communications function, while also helping research and establish new agency partnerships as the firm expands into new countries and regions. The ideal candidate brings strong project management instincts, an eye for process improvement, and a proactive approach to keeping a complex global program running smoothly.

How You Will Contribute

• External Agency Organization & Contract Management: Serve as the central point of organization for all external PR agency relationships across global markets, building a single source of truth for partner information. Locate, gather, and centralize all active Statements of Work (SOWs), Non-Disclosure Agreements (NDAs), Master Services Agreements, and related contracts from external PR agencies and contractors.
• Media Coverage Tracking & Reporting: Import and consolidate media coverage generated by external PR agencies into the team's central coverage tracker, ensuring a complete and accurate global view of earned media. Maintain consistency in how coverage is logged, tagged, and categorized across markets and agencies to support reliable reporting and analysis. Manage weekly updates to the A&M in the news section on A&M.com.
• Agency & Contractor Onboarding: Own the end-to-end onboarding experience for new external PR agencies and contractors, ensuring a seamless, consistent, and welcoming process from day one. Develop and maintain a comprehensive onboarding toolkit, including media policies and protocols, brand and messaging guidelines, escalation paths, points of contact, and reporting requirements
• Agency & Contractor Research: Support the global PR team in identifying and researching new agencies and contractors as the firm expands into new countries and regions. Conduct due diligence on prospective agency partners, evaluating capabilities, sector expertise, market reputation, client roster, and cultural fit. Establish and maintain background information on each agency, including key contacts, areas of expertise, regional coverage, and any prior or ongoing relationship with the global PR team
• Project Management & Framework Development: . Lead the project management and ongoing build-out of the Global Public Relations framework, defining the processes, guidelines, and protocols that govern how the team operates across markets. Develop, document, and operationalize standard operating procedures for core PR workflows, including media engagement, approvals, escalations, crisis response, and cross-functional collaboration
  
  

Qualifications

• Minimum of 5 years in corporate public relations, communications, agency operations or comparable program management role. Experience in professional services, matrixed organization with multiple divisions and business units is a must
• Demonstrated experience managing external vendors, agencies, or contractors, including familiarity with SOWs, NDAs, and contract lifecycles
• Advanced proficiency in Excel, including the ability to build trackers, use formulas, conditional formatting, and create reporting views
• Exceptional organizational and project management skills, with the ability to manage multiple concurrent workstreams across global time zones
• Strong written and verbal communication skills, with comfort interfacing with senior internal stakeholders and external agency leads
• High attention to detail, discretion when handling confidential information, and a process-improvement mindset
• Demonstrated experience building or operationalizing processes, frameworks, or playbooks, with the ability to translate ambiguous needs into clear, scalable protocols
• Strong research and due diligence skills, with the ability to evaluate vendors or partners across diverse markets and synthesize findings into clear recommendations
• Experience with media monitoring or coverage tracking platforms is a plus
  
  

Your journey at A&M


We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

Inclusive Diversity

A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Equal Opportunity Employer

It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.