Hiring For Technical Support Engineer || Remote Support Engineer
INNOVA SOLUTIONS
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Job Description
- Must have experience in remote support to Global Client.
- Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.
- Ensure desktop computers interconnect seamlessly with diverse systems.
- Maintain desktops, data integrity and file system security for computing environment.
- Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
- Recommend and implement upgrades on systems to ensure longevity.
- Identify and repair hardware and network connectivity issues.
- Establish VPN access for remote users.
- Assist in technical upgrading and maintaining of entire desktop systems.
- Support in testing and deployment of new applications and systems.
- Update and maintain computer inventory and surplus equipment.
- Maintain computer equipment and software to ensure secure and efficient operations office 365 support, printer support and troubleshooting, software installations.
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