Role: Training

Level: Assistant Manager

Location: Gurugram

Reporting To: Director - Corporate Channel

About The Function

MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, realtime self-booking system which seamlessly integrates into a company’s structure to deliver convenience, transparency, savings and the power of choice. Over last 5 years, they have onboarded 50000+ prominent corporates which are availing the benefits of our seamless platform, along with significant savings.

About The Role

This is a critical role where the incumbent will drive end-to-end Learning, Sales Enablement, and Content Strategy for the MyBiz business. The role requires to develop, implement, and oversee a comprehensive training program designed to equip team members with the tools and knowledge necessary for success in an ever-evolving market.

What Will You Be Doing

Onboarding & Induction

• Design and execute structured onboarding programs to ensure seamless integration and role readiness of new joiners.

Learning & Capability Development

• Drive continuous learning capability building across sales teams through structured curricula, refresher sessions, and advanced training modules.

Assessment & Evaluation

• Develop and implement milestone-based evaluation frameworks to assess product understanding and role readiness.

Training Needs Analysis

• Identify capability gaps using performance data, manager feedback, and field observations to tailor learning interventions.

Content Development & Management

• Create and maintain high-quality training materials including SOPs, process notes, handbooks, and learning manuals, ensuring content is structured, updated, and easily accessible.

Client-Facing Content Creation

• Develop product-related content for clients, including feature updates and value-driven communication materials.

Product & Feature Enablement

• Support new product and feature launches by ensuring frontline teams are trained and deployment-ready through structured enablement programs.

Engagement & Learning Culture

• Drive internal engagement through learning campaigns, quizzes, and knowledge-sharing initiatives.

Learning Innovation & Digital Enablement

• Introduce innovative learning solutions, including AI-led training modules and demo simulations.
• Build scalable digital learning ecosystems through LMS, microlearning, and self-serve training modules.

Qualification & Experience

• MBA from reputed institute with 5-7 years of extensive experience in training, content creation and design, strategic planning, content redesign, ensuring impactful and effective outcomes.
• Exposure to sales, operations, partner enablement, or capability development environments preferred.
• Strong written and verbal communication skills with the ability to create clear, engaging, and audience-relevant content.
• Hands-on experience with content creation tools, presentations, and digital learning platforms.

Key Success Factors Of The Role

• Strategic & Analytical Mindset: Able to assess team needs, identify gaps, and develop tailored training interventions.
• Adaptability & Innovation: Keeps up with industry trends and is innovative in training approaches.
• Leadership & Influence: Motivates and inspires, influencing others to achieve high standards of performance.