Senior Account Manager

Department: Sales

Location: USA Chicago

Description

We are seeking a highly skilled and motivated Account Manager with Banking, Financial Services and Insurance experience to join our high-performing sales team. This role is responsible for managing and expanding complex, high-value client relationships across banks, financial institutions, FinTech, and insurance organizations, including life & annuity (L&A) and property & casualty (P&C) insurers.

This role requires hand-on experience navigating the organizational, regulatory and risk-management complexities of heavily regulated BFSI environments, including Tier 1-3 banks, credit unions, asset managers and insurance carriers.

You will lead consultative, executive-level engagements and drive the full sales lifecycle, including selling our complete portfolio of cybersecurity services. The ideal candidate excels at both acquiring new BFSI clients and expanding revenue within existing accounts by aligning solutions to regulatory, risk and operational priorities.

You will play a critical role in helping customers design, develop, and mature their cyber resilience roadmaps by aligning internal cross-functional teams and service capabilities to evolving client needs. This is a fast-paced, high-impact opportunity in a dynamic, tech-driven environment.

Key Responsibilities

• Manage renewals, upsells, expansions, and net new logo acquisition to drive account growth
• Build strong, multi-threaded relationships with executive, business, and technical stakeholders, including Risk, Compliance, Legal, Fraud, Internal Audit, and IT Security teams
• Lead strategic account planning and develop multi-quarter growth strategies
• Navigate BFSI buying committees and procurement-led sales processes, managing multiple stakeholders and long sales cycles
• Collaborate cross-functionally with Product, Pre-Sales, Delivery, and Operations teams
• Act as a customer advocate; resolve issues with urgency and accountability
• Identify and execute cross-sell and upsell opportunities aligned with client goals
• Leverage sales methodologies such as MEDDPICC, Challenger, and Value Selling
• Maintain accurate forecasts, pipelines, and customer health metrics in Salesforce
• Educate clients on BFSI-specific threat trends, risk frameworks and emerging cybersecurity threats
  
  
  

Skills, Knowledge & Expertise

• Demonstrable experience in cybersecurity services or cybersecurity technology, with a strong preference for selling into banking, financial services, or insurance organizations
• Proven ability to manage and expand large, multi-year BFSI accounts, including six- and seven-figure annual contract values and complex statements of work
• Strong understanding of cybersecurity services such as penetration testing, risk assessments, regulatory compliance, managed detection and response (MXDR), and long-term risk reduction programs
• Demonstrated experience aligning cybersecurity solutions to BFSI regulatory examinations, audit cycles, remediation programs, and board-level risk reporting requirements
• Familiarity with financial services and insurance regulatory frameworks, including NIST, ISO 27001, PCI DSS, SOX, GLBA, NYDFS Cybersecurity Regulation, and related industry standards
• Proven track record managing complex client portfolios and consistently achieving or exceeding revenue targets
• Proficiency with Salesforce and analytics dashboards
• Experience working with C-suite and senior executive stakeholders, including CISOs, CIOs, CFOs, and Heads of Risk or Compliance
• Bachelor’s degree preferred; certifications such as CISSP, CISM, or similar are also preferred
  
  
  

Job Benefits

• Flexible working
• Financial & Investment
• 401k
• Health Insurance contributions
• Life Assurance
• Maternity & Paternity leave
• Community & Volunteering Programmes
• Employee Referral Program
• Lifestyle & Wellness
• Learning & Development
  
  
  

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, you can utilise the Manage Your Data tool provided by Pinpoint or contact us directly at: global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Notice.

We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.