Director of Operations
Baldor Specialty Foods, Inc.
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Job Description
Position Summary:
Senior-level position responsible for leading and optimizing all facets of the inbound and outbound warehouse operations. This role involves strategic planning, budgeting, team leadership, and the implementation of efficient processes to ensure efficient operational flow.
Strategic Planning and Management:
- Develop and implement warehouse operations strategies aligned with the company’s goals.
- Oversee the planning and execution of warehouse processes, package selecting and shipping
- Monitor and analyze operational metrics to identify areas for improvement and cost reduction.
- Direct and improve warehouse functions, ensuring efficient, safe, and streamlined operations
- Oversee the use of warehouse management systems, inventory controls, and safety protocols to support operational goals and maintain high standards
- Assess current and future operational risks locally, and translate those into strategies, capabilities, best practices, and key performance indicators (KPIs)
- Lead, mentor, and develop a team of warehouse managers, supervisors, and staff.
- Foster a positive and collaborative work environment.
- Conduct performance reviews and provide feedback to staff to support their growth and development.
- Collaborate with Inventory Control team to ensure accurate inventory control and management.
- Support the implementation inventory tracking initiatives and the execution of cycle counts.
- Collaborate with procurement and sales teams to maintain optimal inventory levels and maximize fulfillment rates.
- Collaborate with Slotting team to ensure optimal prime location configuration and reduce off-cycle product selection
- Partner with Safety leadership to ensure compliance with all safety regulations and company policies.
- Implement and monitor safety protocols to maintain a safe working environment.
- Conduct regular safety training and audits.
- Identify and implement process improvements to enhance efficiency and productivity.
- Partner with Engineering team to explore and/or utilize technology and automation to streamline operations.
- Lead initiatives to reduce operational costs and increase profitability.
- Develop and manage the warehouse operations budget
- Responsible for inbound and outbound activities
- Monitor expenditure and implement cost control measures.
- Provide regular financial reports and analysis to senior management.
- Calendar and scheduling software– Microsoft Outlook
- Systems- Microsoft Teams, Korber HighJump or WMS Equivalent
- Electronic mail software- Microsoft Exchange; Microsoft Outlook
- Office suite software– Advanced Microsoft Excel, Word, PowerPoint
- Video conferencing software– Microsoft Teams, Zoom
- Ability to work in climate-controlled Warehouse environment.
- Ability to work extended hours as needed.
- Travel as needed 10%.
- Bachelor's degree in, Business, Supply Chain Management, Engineering or a related field (Master's degree a plus).
- 10-12 years proven experience in a senior management role within Warehouse Operations or supply chain management
- Minimum 7 years Continuous Improvement and operational transformation achievements
- 5+ years leadership experience
- Intellectually curious
- Strong leadership and team management skills, with a track record of building and motivating high-performing teams.
- Exceptional problem-solving and decision-making abilities.
- Proficiency in inventory management software and Microsoft Office Suite.
- Familiarity with industry-specific regulations and compliance requirements
- Strong analytical and data-driven decision-making skills.
- Excellent communication and interpersonal skills to build strong relationships with peers and stakeholders.
About Baldor
Since our beginnings as part of the iconic Greenwich Village retail store, Balducci’s, Baldor has upheld its original promise—to curate and deliver the finest ingredients from around the world. For more than 30 years, we have supported the food industry using cutting-edge logistics, a modern supply chain, and an unwavering commitment to service. Today, we are the trusted distribution partner for top hotels, restaurants, country clubs, hospitals, nursing homes, and culinary professionals across the region.
Benefits
Baldor is committed to supporting the well-being, stability, and long-term success of our employees. We offer a comprehensive and competitive benefits package, including:
- Paid Time Off: Vacation, sick time, paid company holidays & floating holidays
- Company-Paid Medical, Dental & Vision Coverage
- 401(k) Plan with Company Match
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability Coverage
- Employee discounts on Baldor products
- Commuter Benefits
- Career growth and development opportunities
Join Our Team
If you want to make an impact at a rapidly growing organization, we’d love to meet you. Apply today and help shape the future of specialty food distribution with Baldor!
About The Company
Baldor Specialty Foods, Inc.
Baldor is one of the largest importers and distributors of fresh produce and specialty foods in the Northeast and Mid-Atlantic regions. We buy directly from domestic farmers and international growers and provide customers with a consistent supply of fresh foods, prepared however they need it. We supply a full range of foodservice clientele from white tablecloth restaurants, hotels, corporate feeders, upscale food markets, hospitals, school cafeterias, country clubs, in-flight caterers and everything in between. Baldor is now headed by Kevin's son, T.J. Murphy, C.E.O. and Michael Muzyk, President. We continue to grow and spread our mission of quality you can trust, and service that delivers. In April, 2006 Baldor Boston opened in Chelsea, Massachusetts. In April, 2012 we raised our flag in Washington D.C. across from the Jessup, Maryland produce market. Our large geographical reach makes us a reliable supporter in each local community we service by buying directly from local farms. Whether you are as far north as Portland, Maine, far west as Bethlehem, Pennsylvania, or as far south as Manassas, Virginia, Baldor can fulfill your everyday specialty food needs.
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