Customer Support Engineer
Kulicke & Soffa
We do not know your resume yet
Upload your resume to unlock your actual match score and identify important JD keywords before applying.
Recruiters may search these ATS Keywords in your resume
Keywords
Job Description
This position is responsible for supporting customers in the Advanced Solutions business unit and includes:
- Installing products, performing calibration, and verifying specifications
- Troubleshooting technical issues and completing necessary repairs
- Training customer engineers on equipment operation and maintenance
- Leading technical interactions with customers
The ideal candidate will have a strong technical background and customer service experience in semiconductor manufacturing. Experience with Advanced Solutions (TCB) is highly desirable.
Key requirements include:
- Proven ability to work with advanced mechatronic machinery.
- Excellent communication skills
Most customer support will be based in Canada, New Mexico, Arizona and Texas. Occasional travel to other U.S. locations will be required.
Main Responsibilities
- Troubleshoot and repair semiconductor equipment.
- Provide technical support for equipment installations, buyoffs, and training sessions.
- Serve as the lead technical interface with customers.
- Assist Application Engineers with design-related issues.
- Prepare internal technical reports and customer presentation.
- Occasional on-site support during weekends may be required.
- Travel requirement up to 75%, can include international travel as needed
About The Company
Kulicke & Soffa
Kulicke & Soffa (NASDAQ: KLIC) is a leading provider of semiconductor packaging and electronic assembly solutions supporting the global automotive, consumer, communications, computing and industrial segments. As a pioneer in the semiconductor space, K&S has provided customers with market leading packaging solutions for decades. In recent years, K&S has expanded its product offerings through strategic acquisitions and organic development, adding advanced packaging, electronics assembly, wedge bonding and a broader range of expendable tools to its core offerings. Combined with its extensive expertise in process technology and focus on development, K&S is well positioned to help customers meet the challenges of packaging and assembling the next-generation of electronic devices.
How to Apply Better for This Job
This section explains the correct next step without forcing sign-in immediately.
Check ATS score before applying
Scan your resume for ATS readability, formatting issues, missing sections, weak keywords, and content gaps.
Customize your resume for this JD
Match your resume with the job description and add calibration , semiconductor , troubleshooting , customer service , customer support , keywords where they fit naturally.
Find similar jobs too
Do not depend on one opening. Use your resume to find similar frontend jobs across relevant job platforms.
Ready with your customized resume?
Once your resume includes the right skills and is ATS-friendly, you can apply directly on the source platform.
Market Insights:Best Customer Success Manager Jobs in India
Find the latest Customer Success Manager jobs across top Indian cities. Compare job counts by location and apply where hiring demand is higher.