Job description

Key Responsibilities:

• Team Leadership: Lead, mentor, and coach a team of Account Development Representatives, providing guidance on best practices, sales strategies, and performance improvement.
• Sales Strategy Execution: Implement and execute strategic sales plans to meet business objectives, ensuring alignment with the company s overall goals.
• Client Engagement Oversight: Monitor and support the team in maintaining regular contact with prospects across all stages of the sales funnel via phone, email, video, and social media.
• Performance Management: Set and monitor individual and team performance metrics, including daily, monthly, quarterly, and yearly pipeline targets. Conduct regular performance reviews and provide actionable feedback.
• Sales Funnel Management: Oversee the management of high-volume inbound and outbound sales activities, ensuring effective pipeline development and lead generation.
• Workload Prioritization: Assist the team in prioritizing tasks to meet and exceed sales targets while managing competing workload demands.
• Reporting: Compile and present accurate and timely reports on team performance, sales metrics, and other key indicators to management.
• Product Industry Knowledge: Develop and maintain a deep understanding of the company s products, services, and industry trends to support the sales process and guide the team effectively.
• SLA Adherence: Ensure the team adheres to all response-time SLAs and utilizes mandatory sales cadences consistently.
• Cross-functional collaboration: Work closely with the onboarding and client success teams to ensure a smooth transition of qualified leads and ongoing customer satisfaction.

Key Competencies

• Strategic Sales Planning and Execution: Demonstrates a comprehensive understanding of sales development processes, with the ability to strategically plan, execute, and adapt sales tactics to meet business objectives effectively.
• Client Engagement and Communication : Possesses advanced skills in outbound calling, with competency in initiating and maintaining strong client relationships through effective communication and engagement strategies.
• Prospecting and Lead Generation: Exhibits a high level of proficiency in identifying potential leads, employing advanced sales prospecting techniques, and successfully converting prospects into viable business opportunities.
• Pipeline Development and Management: Able to efficiently manage and nurture a sales pipeline, ensuring a steady flow of business and a balanced funnel of sales activities, from lead generation to closing deals.
• Negotiation and Persuasion: Skilled in negotiation, capable of effectively persuading and influencing decision-making processes, and achieving favorable outcomes in sales negotiations.

Key Qualifications:

• Bachelors or Masters degree in Business Administration or a related field.
• Minimum of 5-6 years of experience in B2B sales, with at least 2 years in a team lead or management role, preferably in the technology sector
• Demonstrated track record of achieving sales targets and driving team performance in a high-paced environment.
• Strong leadership presence with the ability to inspire confidence and respect at all levels.
• Exceptional communication and interpersonal skills to effectively lead a diverse team.
• Advanced proficiency in CRM software, such as Salesforce or Microsoft Dynamics.

Preferred Qualifications:

• Experience: 2-4 years of experience in a team leadership role within B2B sales, preferably in the technology sector.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex concepts in a simple and understandable format.
• Sales Expertise: Demonstrated success in inside sales, handling the full sales cycle, and managing high-volume sales pipelines.
• CRM Proficiency: Strong experience with CRM software, such as Salesforce or Microsoft Dynamics, to manage sales cycles and customer information.
• Leadership Mentorship: Proven ability to lead, mentor, and develop a high-performing sales team.
• Adaptability: Comfortable working in a fast-paced, constantly changing start-up environment.
• Results-Oriented: A history of achieving or surpassing sales quotas and targets, with a strong focus on results.
• Strategic Thinking: Ability to think creatively, strategically plan, and execute sales tactics effectively.