Director-Revenue Operations
Access | Information Management
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Job Description
Mode of hire: Full-Time
Base Location: Guindy, Chennai
Mode of work: Remote
Shift Timing: General Shift (EST Overlap is required)
Experience: 10 – 15 Years
Reports to: VP of RevOps
Department: RevOps
About The Role
A strategic and execution-focused leader with 10+ years of experience in Revenue Operations, Pre-Sales, or Commercial Strategy within healthcare or technology environments.
The ideal candidate brings a strong understanding of sales processes, deal structuring, pricing strategy, and cross-functional execution. This role requires the ability to build and scale a high-performing RevOps and Pre-Sales function, driving consistency, visibility, and commercial rigor across all healthcare opportunities.
Roles And Responsibilities
- Establish and lead a Revenue Acceleration function, supporting pre-sales, deal structuring, and sales enablement across business lines
- Define and implement scalable processes for RFPs, proposals, scoping, and pricing, ensuring consistency and quality across all deals
- Drive deal governance and commercial rigor, including structured deal reviews, pricing validation, and enterprise SOW oversight
- Partner with Sales leadership to improve win rates, deal velocity, and pipeline conversion through better structuring and positioning
- Oversee scoping and pricing frameworks, ensuring alignment with business strategy, margin expectations, and delivery capabilities
- Build and manage Salesforce workflows and reporting structures, ensuring accurate data capture, pipeline visibility, and process adherence
- Develop and maintain pipeline dashboards, performance metrics, and deal insights, highlighting trends, risks, and opportunities
- Act as a bridge between Sales, Product Engineering and Delivery, ensuring alignment between what is sold and what can be delivered
- Lead and mentor a cross-functional offshore team (RFP, pricing, sales enablement), driving performance, accountability, and capability building
- Drive standardization and continuous improvement across tools, templates, pricing models, and sales enablement assets
- Strong understanding of revenue operations, sales processes, and deal lifecycle management
- Commercial acumen with experience in pricing strategy and deal structuring
- Structured problem-solving and ability to drive process transformation
- Strong experience with CRM systems (e.g., Salesforce) and workflow design
- Proficiency in data analysis, reporting, and dashboarding
- Familiarity with pricing models, financial analysis, and sales tools
- Strong leadership
- Cross-Functional Collaboration
- Excellent stakeholder management across Sales, Delivery, and Leadership
- High ownership, accountability, and ability to operate in a fast-paced environment
About The Company
Access | Information Management
Access is the trusted partner for organizations seeking effective records and information management services. Delivering unrivaled expertise, we approach our work every day with a commitment to excellence and an unequaled passion for service. At Access, we understand your unique records and information needs so you can look beyond the present and think about the future. From secure storage to digitalization, our end-to-end solutions and technology-enabled suite of digital transformation services help our 27,000+ clients with their complete records lifecycle. See how we can take your business where it needs to go. With Access at your side, Let’s Go Beyond.
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