ServiceNow ITOM Developer
Capgemini
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Job Description
Job Description
The ESM Consultant focuses on all of the Service Integration and Service Management lifecycle stages and associated processes. They are a recognized subject matter expert in one or more of the lifecycle stages or processes. They are an expert in related areas such as governance, industry standards or regulatory compliance.
Job Description - Grade Specific
The ESM Consultant focuses onall ofthe Service Integration and Service Management lifecycle stages and associated processes.They are a recognized subject matter expert in one or more of the lifecycle stages or processes.They are an expert in relatedareas such as governance, industry standards or regulatory compliance. This role provides SME in one or more areas of ServiceIntegration, undertakes consulting work and participates in governance reviews, service audits, benchmarking, and trendanalysis. Assists sales teams in pre-qualification and due diligence and builds customer relationships and delivers specific processto support the overall engagement.
About The Company
Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Get The Future You Want | www.capgemini.com
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