Renewal Sales Representative I
Barracuda Networks
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Job Description
- Responsible for a specific territory that drives sales revenue through contract renewals to maintain our high renewal close rate
- Conduct outbound calls and emails to make customers aware of their upcoming renewal and renewal options 90 - 120 days in advance
- Create and provide proposals, negotiate, and supply any related documentation and/or informationat least 60 days in advance to facilitate the renewal
- Use Salesforce CRM System to document all customer activity, manage pipeline and forecast
- Identify upsell opportunities within customer accounts and partner with a sales representative to close
- Collaborate with the Customer Success, Channel, and Sales teams to understand existing sales motions, identify special customer issues, and ensure customer satisfaction
- Proactively monitor, identify risk points, and track and resolve issues to drive customer renewals
- Responsible for achieving monthly/quarterly revenue targets through accurate forecasting and sales skills.
- Highly organized, able to prioritize and have good time management skills
- Excellent customer service and communication skills.
- Strong Business Acumen and a clear track record of driving execution, delivering operational Excellence within a renewal's environment.
- A passion for collaboration and a basic understanding of the Internet security technology
- Team oriented with ability to succeed.
- Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily.
- Able to track information accurately and have a strong attention to detail
- A self-starter, high energy and results oriented
About The Company
Barracuda Networks
Barracuda provides cloud-connected security and storage solutions that simplify IT. These powerful, easy-to-use, and affordable solutions are trusted by more than 150,000 organizations worldwide and are delivered in appliance, virtual appliance, cloud, and hybrid deployments. Barracuda's customer-centric business model focuses on delivering high-value, subscription-based IT solutions that provide end-to-end network and data security. For additional information, please visit www.barracuda.com. Barracuda, Barracuda Networks, and the Barracuda Networks logo are trademarks or registered trademarks ofBarracuda Networks, Inc. in the U.S. or other regions.
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