Regional Sales Operations Manager
crompton greaves consumer electricals limited
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Job Description
Role Purpose
The Regional Sales & Operations Manager (RSOM) will be responsible for driving end-to-end regional business performance across North & East India for the rooftop solar vertical. The role will lead channel-driven sales growth, EPC execution oversight, and partner ecosystem development across C&I, Residential, and Product businesses. The incumbent will own the regional P&L and lead a team of 8–10 Channel Sales Managers (CSMs).
Regional Business Leadership & P&L Ownership
- Own regional P&L including revenue, margins, and cost optimization. Drive forecasting, planning, and profitability.
- Channel-Led Sales Strategy & Execution
- Drive revenue via channel partners, EPC partners, and installers across C&I, Residential, and Products.
Team Leadership – Channel Sales Managers
- Manage and mentor 8–10 Channel Sales Managers; drive partner acquisition, productivity, and revenue delivery.
Channel Partner Ecosystem Development
- Expand installer, dealer, and EPC network; improve partner engagement and productivity.
- Large Deal Management
- Lead large C&I and institutional deals and support high-value negotiations.
EPC Operations Oversight
- Ensure coordination with EPC teams for timely project execution and commissioning.
Customer Experience
- Ensure seamless customer lifecycle and manage escalations for key clients.
Regulatory & Stakeholder Management
- Engage with DISCOMs and regulatory bodies; ensure compliance with policies.
Market Expansion
- Identify new markets and growth opportunities; monitor competitor activity.
Business Planning & Reporting
- Drive forecasting, pipeline tracking, MIS reporting, and performance analytics.
Key Performance Indicators (KPIs)
- Regional revenue & growth
- Channel partner productivity
- Sales conversion rates
- Project timelines and execution
- Customer satisfaction (NPS)
- Profit margins
Key Requirements
- Education: B.E/B.Tech (preferred), MBA preferred
- Experience: 15–18 years in solar/EPC/infrastructure with strong channel sales and team leadership exposure.
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