Recruitment Manager
Allianz Services
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Job Description
Key Responsibilities
- Own end-to-end recruitment operations (requisition to offer / pre-boarding handoff) across supported entities.
- Lead recruitment delivery in a shared services model, ensuring SLA, TAT, quality, and compliance adherence.
- Manage and develop recruitment operations teams, including capacity planning, productivity, and capability building.
- Act as operational SME for SuccessFactors Recruitment Management (RCM).
- Leverage Phenom to support candidate experience, talent attraction, and CRM workflows.
- Establish strong operational governance (SOPs, reporting, controls, audit readiness).
- Serve as key interface for TA leaders, HR, and business stakeholders; manage escalations and service improvements.
- Drive standardization, automation, and continuous improvement initiatives.
- Support transitions, scope expansions, and new customer/country onboarding.
This role is expected to demonstrate leadership capabilities, including:
- People Leadership & Development
- Leads teams through clear direction, coaching, and performance management; builds future-ready capabilities and succession.
- Operational Excellence
- Owns outcomes for a defined vertical; ensures stable, scalable, and compliant service delivery with strong governance.
- Customer & Stakeholder Orientation
- Manages complex stakeholder landscapes; balances business needs with shared services efficiency and standardization.
- Decision Making & Accountability
- Takes ownership of operational decisions, escalations, and risk mitigation within defined responsibility areas.
- Change & Continuous Improvement
- Drives adoption of standardized processes, digital tools, and productivity improvements; supports transformation initiatives.
- Collaboration & Global Mindset
- Works effectively across locations, cultures, and functions within a global operating model.
Required Skills & Experience
- 8–12 years’ experience in Recruitment Operations / HR Shared Services
- Proven people leadership experience in a shared services or global delivery setup
- Strong end-to-end recruitment process knowledge
- Hands-on experience with SuccessFactors Recruitment Module
- Good working knowledge of Phenom
- Mature governance, data, and stakeholder management orientation
Education
- Bachelor’s / master’s degree in HR, Business Administration, or related field
About The Company
Allianz Services
Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with more than 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group. At Allianz Services we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people are what matter most, rooted in our values, and we strive to continuously evolve, improve, and create a superior client experience while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow . Corporate Disclosures / Pflichtangaben: https://www.allianz.com/Allianz-TechnologySE/en Allianz Data Privacy Statement: https://www.allianz.com/en_GB/privacy-statement.html Allianz Careers Data Privacy Statement: https://careers.allianz.com/en_EN/footer/data-privacy.html LinkedIn Privacy Policy: https://www.linkedin.com/legal/privacy-policy LinkedIn General Terms: https://www.linkedin.com/legal/user-agreement
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