Operations Analytics and Program Management
HireRight
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Job Description
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview
This role sits at the intersection of data analytics, executive operations support, and program management, enabling leadership with actionable insights, driving operational rigor, and ensuring high-quality execution of strategic initiatives.
Responsibilities
- Data Visualization, Analytics & Insights (50%)
- Optimize reporting effort and reduce redundancy
- Improve data accuracy and consistency
- Enable real-time / automated reporting
- Executive leadership (high-level summaries)
- Operational teams (detailed performance tracking)
- Identify opportunities to improve quality, productivity, speed, and customer outcomes
- Drive data-backed discussions with stakeholders
- Operations performance
- Headcount and cost trends
- Customer experience metrics
- Employee engagement, attrition, hiring data
- Develop a holistic view of business performance by linking cross-functional data
- Program & Project Management (30%)
Ensure:
- Clear scoping and planning
- Predictable, on-time delivery
- Strong stakeholder alignment
- Follow up on action items and enforce accountability
- Publish regular status updates, dashboards, and governance reports
- Coordinate cross-functional initiatives across Ops and non-Ops teams
- Executive & Administrative Support (20%)
- Calendar, travel, and meeting coordination
- Preparation of review decks, reports, and discussion materials
- Track priorities and ensure leadership bandwidth is optimized
- Enable effective cadence of weekly/monthly business reviews/townhalls
- Reduction in manual reporting effort (e.g., % automation achieved)
- Improvement in data accuracy and reporting turnaround time
- Adoption and quality of dashboards by leadership
- Measurable improvement in key operational metrics (via insights)
- % of projects delivered on time and with desired outcomes
- Leadership satisfaction / effectiveness (through support provided)
Core Skills
- Strong data analytics & visualization capability (Power BI / Tableau / Excel advanced / SQL preferred)
- Ability to translate data into clear business insights
- Strong program management & execution rigor
- Structured thinking and problem-solving
3–6 years with background in:
- Operations analytics / business intelligence OR
- Consulting / PMO / strategy roles OR
- Hybrid analytics + ops environments
- High ownership and follow-through
- Comfortable working with senior leadership
- Detail-oriented but able to think strategically
- Strong communication and influencing skills
- Ability to juggle multiple priorities
HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.
About The Company
HireRight
HireRight delivers global background checks, drug testing, and employment verification services through an innovative platform. We want all of our clients to grow successfully and efficiently – no matter their size or location. We do this by offering a comprehensive screening solution that can be tailored to the unique needs of any organization, giving enterprises peace of mind about their people and processes. Our platform is easy to use and can be integrated with existing HR systems. HireRight has U.S. offices in Irvine, Calif., Tulsa, Okla., Nashville, Tenn., Chapin, S.C., and Dallas, Texas, and international offices in Australia, Canada, Estonia, , India, Japan, Mexico, the Philippines, Poland, Singapore, the UAE, and the UK. Learn more at www.HireRight.com.
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