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NaukriPosted on 2026-05-28
Zones Corporate Solutions Logo

Key Account Manager-Global Account

Zones Corporate Solutions

NoidaFull time5-8 yearsNot disclosed

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SMBb2bnpsslasaleAdobeciscofuture + 16 more

Job Description

Position Overview:
Focus the GAM on the primary GAM goals by rationalizing the scope of support activities directly administered by a GAM and building a robust support organization.
Shift administrative and support activities to the CSM organization, with training and staffing aligned to customer satisfaction measured by SLA compliance and NPS.
Expand the capacity of a GAM to simultaneously manage multiple Global Accounts.
Tighten the hand-offs and collaboration in the team selling and support model (e.g., partnership with CE for services.
What you will do as the (Global Account Manager)
You are the central point for your clients requiring that you develop strong relationships with all Zones personnel that support them. You will also lead regular health checks requiring that you keep Zones in-tune and aligned with current and future opportunities.
Priority to grow core and partner with field for services. Clients have needs outside of their managed standards. When this happens, be prepared, and use your Zones resources to orchestrate a conversation that leads you to further wallet-share
Automate 100% of your clients managed standards using system integration tools. 75-80% of your client s business will be purchasing standards. Digital adoption allows a more seamless interaction with Zones, lowers our cost to serve, and enhances customer satisfaction.
  • Proven account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation, and presentation skills. Excellent verbal and written communications skills
  • Ability to prioritize among competing tasks
  • Problem-solving skills
  • Ability to establish & maintain working relationships with OEM principals, Vendors & Suppliers.
  • Managing internal & external customers. Will be responsible for B2B sales
What you will bring to the team:
  • Bachelors degree in area of specialty
  • 5-8 yrs experience in managing large enterprise/global account
  • Knowledge of IT landscape hardware/Software/AT products
  • Good communication & presentation skills
  • Skilled in managing leading IT OEM s.
  • Managing internal & external customers. Will be responsible for B2B sales
  • Must have experience selling IT hardware & Software products,
  • Will be responsible for completing target.
  • Will be only responsible for generating Enterprise Business/SMB (Small Medium Business).
  • Key responsibility IT Infrastructure support services /Solution Selling / Managed Services & Enterprise Network Management Solutions


Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

About The Company

Zones Corporate Solutions

Zones provides comprehensive IT solutions to customers across the country and around the world. And we do it extremely well. In fact, we've taken pride in becoming experts in all things tech for more than 30 years. But we don't do it alone. We collaborate with industry-leading partners who help us deliver customizable solutions and positive business outcomes to meet the needs of those we serve. Our expertise revolves around our four Solution Environments – Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification. With a global team of over 2,000 hardware and software specialists, serving solutions that align with the needs of today's businesses has become our number one area of focus. The goal is simple – to enhance your return on investment, improve efficiency, and optimize workflows. Our reach spans to more than 80 countries – from Seattle to Sydney, Dallas to New Delhi, and far beyond. So, if you're looking for a company that can deliver complex IT solutions simply, give us a call and let us take your business to the next level.

Company Size1000-5000
Founded2008 (16 yrs old)
HeadquartersAuburn, United States
IndustryIT Services & Consulting

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