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NaukriPosted on 2026-06-10
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Key Account Manager - Operations

Startek

NoidaFull time1-5 yearsNot disclosed

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15+Important JD
Keywords
salesb2b salesmarketingoperationschannel salesprofitabilitybusiness growthcustomer service + 7 more

Job Description


  • Develop and execute strategic plans to drive business growth through key account management.

  • Build and maintain strong relationships with clients to identify new business opportunities.

  • Collaborate with cross-functional teams to deliver exceptional customer service and support.

  • Analyze market trends and competitor activity to inform business decisions.

  • Identify and pursue new business development opportunities to expand the client base.

  • Manage and grow existing client relationships to increase revenue and profitability.




Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

About The Company

Startek

A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels. Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. The award-winning Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity. At Startek we believe that every organization can deliver meaningful customer experience (CX) at every touchpoint by harnessing the power of empathy. Empathy is looking through your customer’s eyes to understand the world as they see it and leveraging that understanding to build human-centric experiences that create an effortless 1-2-1 connection. Applying empathy across data, technology and people, we enable our clients to build long-term, profitable customer relationships by closing the CX gap. To find out more visit www.startek.com.

Company Size10000+
HeadquartersDenver, CO
IndustryOutsourcing and Offshoring Consulting
TypePublic Company
SpecialitiesCustomer Engagement, Social Media, BPO, Outsourcing, Business Process Outsourcing, Back Office, Service Delivery, Healthcare Support, Contact Center Technology, Revenue Management, Customer Care, Consulting, Analytics, Omnichannel Engagement, Intelligent Automation, Digital Transformation, Work from Home, Customer Insights, CX transformation, and Customer experience

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