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Key Account Manager-Enterprise

airtel

PuneFull time5-10 yearsNot Disclosed

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saleenterpriseservice deliverysolution sellingaccount managementrevenue enhancement view less

Job Description

Purpose of the Job

Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.

Deliverables

 Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs

 Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue

 Augment solution selling, and drive new product penetration in emerging markets

 Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.

 Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control Major Challenges:

 To work in alignment with processes on Data and Voice

 To work on retention of existing revenue as well and grow new products.

 Account Penetration & Product Penetration

About The Company

airtel

Airtel was founded to provide global connectivity and unlock endless opportunities. Our organization embodies a unique blend of energy, innovation, creativity, dedication, scale, and ownership, all aimed at being limitless. At Airtel, we strive to go beyond our duties to create impactful solutions for our consumers. Our team is highly skilled and constantly growing, actively developing infrastructure to introduce cutting-edge technologies like 5G, IoT, IQ, and Airtel Black. We have successfully launched 5G services in over 5,000 cities and towns nationwide, with 10 million unique customers on the 5G network nationally. Airtel Black is another convenient consumer service that provides combined billing for family and friends under a single bill. We also offer enterprise solutions, including national and international long-distance services for carriers. With a subscriber base exceeding 574 million as of 2023, we are committed to delivering effective products that contribute to the realization of a 'Digital India', enabling millions of individuals to connect and thrive for a brighter future. Our presence spans 7,915 census and 802,577 non-census towns and villages, covering almost 96% of the country's population with 388,726 Rkms of optical fiber and an extensive distribution network of 1.2 million outlets. We've also implemented conservation initiatives that have saved 14,676 MWh of electricity, 4412 tonnes of paper through our e-bill initiatives, and recycled 3330 tonnes of e-waste. At Airtel, we believe in taking early ownership, delivering quality, and experimenting with various career paths to boost our trajectories and gain valuable insights into the business, making us the best in the industry. We are committed to creating the ultimate experience for our consumers while maintaining an ecological balance in the world.

Company Size10000+
HeadquartersGurgaon, Haryana
IndustryTelecommunications
TypePublic Company
SpecialitiesMobile Voice & Data Services, Broadband (Fixed, 3G and 4G), Digital TV, Enterprise & International Carrier Services, Payments Bank, Music, Entertainment, and Internet TV

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