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Customer Support Specialist

TP

MumbaiFull time1-5 yearsNot Disclosed

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bpocustomer serviceservice standardperformance metriccustomer satisfaction view less

Job Description

Designation - Customer Service Executive (Non Voice)


Qualification - HSC / Graduate Freshers - Can also apply

Shifts - Rotational shifts (Including Night Shifts)

5 days working with 2 rotational week offs

Location - Mumbai (Malad)

Immediate Joiners Preferred

Roles & Responsibilities:

- Handle customer Documents (international clients).

- Deliver accurate information and ensure customer satisfaction.

- Troubleshoot and escalate issues when required.

- Maintain high-quality service standards in all interactions.

- Follow process guidelines and meet performance metrics

(Domain Knowledge - BPO Voice/Non-Voice/ Customer Service)

Communication - Avg Communication

Interested candidates can share their cv on this number-

HR NITHIK - 72083 90999

Or can share resume on nithik.salian@teleperformancedibs.com

About The Company

TP

TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

Company Size10000+
HeadquartersParis, Île-de-France
IndustryOutsourcing and Offshoring Consulting
TypePublic Company
SpecialitiesOmnichannel, Rightshore, Contact Center on Demand, Analytics Solutions, HomeBase, VIP Solutions, Sales, Digital Solutions, Face-to-Face, Internet Interactions, Technical Support, BPO, Credit and Collection, Social Media, Omnichannel, B2B, Customer Experience, outsourcing, and AI

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