Assume that your resume is a secret person trying to enter the locker room. The guards at the gate (the ATS) only let people with specific clearance (relevant ATS keywords) pass through. So, how do you equip your resume for this mission?
This is where the detective work begins. You should know how ATS systems work to analyze the whole job description document and mark resume keywords & terms that describe the required skills, relevant experience, and necessary qualifications.
- Example: A job description for a customer service representative position might mention ATS keywords like "excellent communication skills," "conflict resolution," and "problem-solving skills."
Don't just stuff ATS resume keywords mindlessly. Incorporate them naturally throughout your resume. Include them in your summary section, skills section, and experience section. You can also design a cover letter with these applicant tracking system keywords.
- Example: Instead of a generic "Handled customer inquiries," rewrite it to "Provided exceptional customer service, resolving customer issues with a 95% satisfaction rate." This showcases your skills (communication, problem-solving) and uses a relevant keyword ("customer service") organically.
Don't limit to one or two applicant tracking system keywords, but on the same side, never overload. Use synonyms and related terms to broaden the keywords for resume scanners pool and job search.
- Example: Instead of just "customer service," consider including terms like "customer support," "conflict resolution," or "client communication."
Don't use too many keywords for resume scanners. Sometimes keyword stuffing can trigger ATS red flags and get your resume rejected. So, prepare an ATS keywords list and focus on a natural integration that demonstrates your qualifications.









