Who We Are

Wayfair's Customer Tech organization is at the heart of everything our customers experience at Wayfair.com. We own the Next.js-based monolith that powers the full customer-facing storefront — the platform that hundreds of engineers build on every day to bring the world's largest online home destination to life. We are a team of builders, architects, and community leaders who believe that great infrastructure unlocks great product. We set the standards, govern the codebase, and ensure every team shipping into our monolith has the tools and guardrails to move fast and do it right.

We are looking for a Staff Software Engineer to serve as the front-end platform authority for Customer Tech. You'll be embedded at the platform layer, working autonomously to drive technical direction across approximately 200 engineers contributing to a single codebase.

You'll step into an active, high-stakes environment: we're in the middle of a major Next.js and React upgrade, and we need someone who can go deep, diagnose performance degradations, align front-end teams across the organization, and govern our way through to a stable, scalable outcome. This is a role for someone who thinks at the architect level and leads through technical credibility.

You'll act as a community leader and technical authority across Customer Tech and the broader Wayfair front-end engineering community — partnering with engineering leads, mentoring engineers across seniority levels, and establishing patterns that scale to hundreds of contributors.

What You'll Do

• Serve as the front-end platform expert and technical authority for Wayfair's customer-facing Next.js monolith
• Own and drive front-end standards, tooling, and governance across teams in the Customer Tech and Promotes organizations
• Lead the ongoing Next.js and React major version upgrade — diagnose performance regressions, drive resolution, and align contributing teams
• Define and evangelize front-end infrastructure best practices for performance, scalability, and developer experience
• Act as a community leader for Wayfair's front-end engineering community, influencing technical direction beyond your immediate team
• Partner closely with engineering leads across teams to ensure platform consistency and scalability as the codebase grows
• Identify and address architectural gaps, establishing patterns that can scale to hundreds of contributors
• Mentor engineers across seniority levels and contribute to raising the front-end engineering bar across Customer Tech

We Are A Match Because You Have

• 8+ years of software engineering experience with deep expertise in front-end infrastructure
• Substantial, hands-on Next.js experience at enterprise scale — you've operated and scaled a large Next.js application, not just built with it
• Strong React and TypeScript fundamentals with the ability to reason about performance at the framework level, not just the component level
• Demonstrated experience with front-end platform and infrastructure work: build tooling, scalability, performance optimization, monorepo governance, or similar
• Track record of architect-level autonomy — defining technical roadmaps, making opinionated decisions, and bringing engineering communities along
• Experience driving technical standards across large engineering organizations with many contributing teams
• Strong communicator who can build consensus across engineering leadership and serve as a visible technical voice
• Comfort operating mid-stream in complex, high-traffic systems where the stakes are high and the answers aren't obvious
• Familiarity with performance observability tooling (Datadog, Lighthouse, Web Vitals) and experience navigating major framework upgrades in active production environments is a plus

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

State Specific Disclosures

I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.