Senior Manager, PMO & Business Intelligence (M3)

Job Description

This position is based in Nashville, Tennessee. Candidates must be able to work on-site according to the team's schedule.

Oversees Data Center Operations across multiple data centers, managing and integrating team performance, operations metrics, and capacity analysis into the broader business line strategy. Directs multiple teams in supporting escalated technical issues, crisis management, and root cause analysis, while standardizing processes and maintaining an accurate knowledge base. Leads new region builds and expansion activities, acting as a senior liaison with project and engineering teams to manage timelines, capacity, and ensure adherence to world-class standards. Guides teams responsible for installations, repairs, inventory, and logistics, enforces standards for component replacements and upgrades, recommends significant purchases, and implements advanced maintenance strategies to optimize data center efficiency and stability.

Responsibilities

RESPONSIBILITIES

• Lead the PMO operations function for a portfolio of operational and strategic programs supporting global data center operations.
• Define program scope, success criteria, milestones, deliverables, and governance models in partnership with cross-functional stakeholders.
• Build and manage detailed program plans, schedules, resource models, and reporting cadences across multiple concurrent initiatives.
• Establish and maintain operational governance, standards, and execution frameworks to improve consistency, quality, and accountability.
• Coordinate activities across operations, engineering, facilities, construction, product, and business stakeholders to ensure effective execution and clear ownership.
• Identify and manage dependencies, operational risks, and program issues; develop mitigation plans and drive closure.
• Serve as the primary point of contact for program health, executive updates, escalations, and stakeholder communications.
• Lead program reviews, readiness reviews, and business rhythm mechanisms to ensure alignment with operational objectives, compliance requirements, and organizational priorities.
• Drive continuous improvement through data, lessons learned, KPI reporting, and process optimization.
• Oversee program budgets, resource allocation, and prioritization to ensure efficient use of people, tools, and funding.
• Track and report performance metrics, KPIs, and portfolio health indicators to leadership.
• Mentor and develop project/program managers and support the growth of a high-performing PMO team.
• Support tool strategy and implementation efforts, including evaluation, process discovery, integration planning, and deployment of operational platforms such as CMMS and workflow tools.
• Lead organizational scaling efforts by establishing team structure, onboarding approaches, role clarity, and operating norms for rapidly growing teams.
  
  
  

Preferred Background

• 8+ years of experience in program management, PMO leadership, operations, or mission-critical infrastructure environments.
• Experience in global data center operations, facility operations, startup and readiness, maintenance, or technical operations.
• Proven success establishing governance frameworks, operating standards, and process controls across large-scale organizations.
• Strong experience leading cross-functional programs involving engineering, operations, construction, product, and executive stakeholders.
• Demonstrated ability to manage complex dependencies, compliance requirements, risks, and multi-team execution.
• Experience leading tool or systems initiatives, including process discovery, capability review, integration assessment, and final product selection.
• Strong analytical, communication, and stakeholder-management skills, with the ability to translate operational complexity into clear executive updates.
• People leadership experience, including building, mentoring, and scaling teams.
  
  
  

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $126,200 - $264,100 per year. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance
  
  
  

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M3

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.