Project Portfolio Management

• Own and maintain a consolidated view of all active IT projects across infrastructure, networking, Bl/analytics, and application development
• Establish and manage a prioritized project backlog in partnership with the CIO and department directors
• Run lightweight sprint cycles to drive incremental delivery on active workstreams
• Identify dependencies, resource conflicts, and scheduling risks across simultaneous projects before they become problems
• Develop and maintain project status dashboards, roadmaps, and executive-facing reporting

PM Framework & Tooling

• Build the IT project management framework from scratch - processes, templates, tracking, tools and communication cadences tailored to Suntecs environment
• Select and implement appropriate PM tooling (task tracking, documentation, status reporting) that the team will actually use
• Define how projects are initiated, scoped, approved, executed, closed with an IT context
• Establish clear escalation paths and decision-making protocols

IT Operations & Infrastructure Projects

• Manage projects spanning network upgrades, server infrastructure, cloud migrations, hardware refresh cycles & end-user systems
• Coordinate with vendors, MSPs, and internal technical staff to keep infrastructure initiatives on track and within budget
• Ensure IT operations work is not crowded out by development priorities - both sides of the house get appropriate attention and resourcing

Stakeholder Communication

• Deliver regular, concise project status updates to IT leadership and executive stakeholders
• Facilitate working sessions with department leaders to gather requirements, align on priorities and manage expectations
• Act as a single point of accountability for project status - no one should have to chase down where something stands

BI, Analytics & Development Projects

• Manage the delivery of BI reporting, dashboard development, and data pipeline projects in coordination with BI & Analytics Director
• Oversee custom application development efforts - scoping, requirements intake, iterative delivery, UAT coordination and deployment
• Serve as the connective tissue between business stakeholders and technical team members, translating requirements into actionable work
• Enforce scope discipline - maintain clear boundaries on what is in flight and push back on scope creep in a professional, structured manner