The IT Scrum Master is a special role in an Agile Team who spends much of their time leading & helping other team members communicate, coordinate, and cooperate; generally, this person leads the team in meeting their delivery goals. The Scrum Master is a facilitative leader who helps teams self-organize, self-manage, and deliver via effective Agile practices. The Scrum Master supports and enforces the principles of the Scrum process and other practices that the team has agreed upon. This individual will effectively exhibit JD Finish Line's core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following key duties:

Key Components:

• Lead, manage and direct scrum teams while coaching product owners & developers on Agile mindset & Scrum practices & ceremonies
• Lead teams in handling escalated and complex project issues and coordinating technical delivery across JD/FNL teams to provide successful resolution
• Collect & analyze team metrics and provide efficient forecast of team's deliverables, directives and timelines
• Help shape processes that increase efficiencies in accordance with product delivery and customer requirements
• Mentor and coach business stakeholders on Agile mindset and scrum practices
• Ensure deliverables are up to quality standards at the end of each sprint
• Remove impediments or guide the team to remove them.
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of transparency and problem solving.
• Assess the Scrum Maturity of the team and coaching them to higher levels of maturity, at a pace that is sustainable and in accordance to organization goals.
• Facilitate discussion, decision-making, and conflict resolution.
• Assist with internal and external communication, improve transparency, and radiate information.
• Be open-minded and comfortable with ambiguity and uncertainty. Able to have strong situational awareness and have a greater sense of preparedness and clarity on what others expect from your facilitative leadership. Able and willing to take ownership and grow with the team.
• Provide all support to the team using a facilitative leadership style whenever possible, and leading by example.
• Take part in special projects and duties as required.

Required Education and/or Experience:

• Bachelor's degree or equivalent
• 3-5 years experience in a Scrum Master role implementing Agile methodologies and Scrum principles. Project management experience for software development a plus.
• Experience working in IT/Technical environments, with the ability to understand development concepts, system integrations, data workflows, and infrastructure
• In-depth understanding of Agile values, principles and the Scrum framework
• Understands IT backlog grooming, tracking, burndown/burn-up charts, velocity, and task definition
• Understands long-term product planning in an empirical environment and techniques to become more effective
• Scrum Master certification - Preferred
• Atlassian suite and Jira software experience

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit for more than 6 hours per shift
• Use hands to finger, handle and feel
• Reach with hands and arms
• Talk and/or hear
• Walk or move from one location to another
• Occasionally may need to climb, balance, stoop, kneel, or crouch
• Lift and/or move up to 10 pounds occasionally
• Punctuality and regular attendance consistent with the company’s policies is required for this position.
• Average workweek is 40-50 hours,which can vary depending on business needs.
• The work environment for this position is a moderately noisy office setting with very limited exposure to a moderate to loud warehouse setting.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.

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