Operations Professional - Miami Design District
Tiffany & Co.
We do not know your resume yet
Upload your resume to unlock your actual match score and identify important JD keywords before applying.
Recruiters may search these ATS Keywords in your resume
Keywords
Job Description
The Operations Professional is the heart of the back of house operations in a Tiffany store. The Operations Professional has strong communication and problem-solving skills and works effectively with client advisors, management, corporate partners, and clients to drive store sales and profitability.
As a Tiffany Operations Professional you will:
- Provide outstanding client service, order fulfillment and inventory management
- Ensure merchandise is delivered all with the Tiffany Touch.
- Be an excellent communicator and brand ambassador.
- Cultivate an entrepreneurial spirit, be Creative and innovative and Deliver Excellence in all you do. Whist at the heart of it all knowing People make the difference.
- Champion Operational efficiency and effectiveness
- Complete daily tasks such as order fulfillment, shipping, receiving and replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs, and cleaning merchandise, following company operational policies and procedures.
- Supervise and reconcile merchandise inventory, using reports and systems to assess inventory accuracy, report discrepancies to management or corporate partners.
- Partner and communicate effectively with client advisors, management, and clients to respond and follow up on requests for assistance in product and service information, service, repairs, shipping, and inventory quickly and accurately.
- Elevate in store experience consistently delivering memorable moments.
- Demonstrate passion as a Tiffany brand ambassador by providing the Tiffany Touch during every client interaction.
- Demonstrate Client Experience Behaviors identified within the NPS program.
- Implement standard methodologies by optimizing hospitality and store amenities to create outstanding experiences and act on NPS performance and client feedback.
- Apply deep knowledge of product, service, and care and handling instructions to increase client satisfaction during each interaction.
- Support Company operations efficiency objectives by ensuring all activities improve efficiency and by providing feedback on process changes through appropriate channels.
- Challenge the standards to seek continuous improvement
- Deepen the relationship with our clients to drive lifetime dedication and spend.
- Carry out operations functions to support the store in consistently achieving or exceed monthly, quarterly, and annual commercial targets.
- Collect data during client interactions to cultivate new and existing clients.
- Optimally handle internal and external phone and e-mail correspondence and partner with Client Advisors and management to generate sales opportunities.
Required:
- Strong Analytical skills
- Proficient in Microsoft Word and Excel.
- Ability to work retail store hours as necessary, including nights, weekends, and holidays.
- Ability to connect with our clients
- Organized and detail oriented
- Flexibility to perform different tasks based on day-to-day business needs.
- Must have authorization to work in the United States or in the country where the position is based.
A college/university degree
The hiring range for this position ranges from $21.95-$28.75/ hour.The rate of pay offered will be dependent upon
candidates’ relevant skills and experience. This role is also eligible for sales commission.
About The Company
Tiffany & Co.
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.
How to Apply Better for This Job
This section explains the correct next step without forcing sign-in immediately.
Check ATS score before applying
Scan your resume for ATS readability, formatting issues, missing sections, weak keywords, and content gaps.
Customize your resume for this JD
Match your resume with the job description and add nps , sale , inventory , hospitality , authorization , keywords where they fit naturally.
Find similar jobs too
Do not depend on one opening. Use your resume to find similar frontend jobs across relevant job platforms.
Ready with your customized resume?
Once your resume includes the right skills and is ATS-friendly, you can apply directly on the source platform.
Market Insights:Best Process Executive Jobs in India
Find the latest Process Executive jobs across top Indian cities. Compare job counts by location and apply where hiring demand is higher.