Key Account Manager

Since 1929, ESTEVE has been driven by a clear and powerful purpose: improve people’s lives. Headquartered in Barcelona, we are a global pharmaceutical company with affiliates in Spain, Portugal, Italy, Germany, France, the UK, and the USA, as well as world-class production sites in Mexico and China supporting our global CMO business.

We are on an exciting growth journey, transforming into a leading international specialty pharma company, focused on highly specialized medicines that address unmet medical needs. At the heart of everything we do are our core values: people matter, transparency, and accountability.

We care, we do: Our commitment goes beyond medicine. We care about making a positive impact on people, the environment, and the way we do business.

The Key Account Manager (KAM) is responsible for representing ESTEVE products to physicians and healthcare professionals, establishing product sales, and performing total territory account management. The KAM is also responsible for providing account management support to accounts within a specific geography with a focus on issues specific to patient access and reimbursement, and will serve as a resource to accounts and ESTEVE staff on reimbursement regulations and processes, and payer policies, as appropriate.

Responsibilities

• Develops a comprehensive and territory business plan aimed at achieving and exceeding annual sales goals established by Commercial Operations Management.
• Promotes Company products within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Addresses issues related to pull-through, and reimbursement of ESTEVE products.
• Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other Company team members.
• Serves as a resource to customers and ESTEVE staff regarding local, regional and national payer policies, reimbursement regulations and processes (i.e., eligibility and benefit verification, prior-authorization, billing, coding, claims, and appeals/denials), and HIPAA compliance as related to TerSera products.
• Consistently meets or exceeds sales goals.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Provides feedback to Commercial Operations Management, colleagues, Marketing, and other internal departments about changing environment and results.
• Adheres to the Company's compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Successfully completes all Company training classes.
• Completes administrative duties in an accurate and timely fashion. Manages efforts within assigned promotional and operational budget. Maximizes use of approved resources to achieve territory and account level goals
• Functions as a contributing member of a high performance team.
• Attends medical congresses and society meetings as needed.
• Responsible for completing the above duties and responsibilities in a timely and accurate manner
• Responsible for completing the above duties and responsibilities in accordance with the internal controls that make up the internal control framework for all the ESTEVE business operational, administrative or regulatory processes.
• Responsible for becoming knowledgeable of the internal controls operating within this department and to comply with these control activities by (1) being aware of the key controls, risks and compensating controls in this business area and (2) by identifying and reporting changes in the operating and internal control environment to their supervisor.

Qualifications

• Bachelor's degree required, Business or Science discipline preferred
• Graduate business or healthcare related degree preferred
• 3+ years pharmaceutical sales experience required
• Biologic/biotech sales and reimbursement experience preferred
• Experience with injectable/infused buy and bill/Medicare part B reimbursed products preferred
• Oncology, Rare Disease, or Infusion experience preferred
• Experience working with institutions and integrated delivery networks preferred
• Experience working in a team environment which successfully partners with all Commercial Operations functions
• Work hours may includes meetings scheduled outside of normal working hours.
• Territories may require some overnight travel depending on the geography.
• Some domestic travel to corporate headquarters, training, and sales meetings will also be required on a periodic basis.
• Must be able to perform all essential functions of the position, with or without reasonable accommodations.

ESTEVE US is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals defined under VEVRAA and Section 503 of the Rehabilitation Act.