Inside Sales Rep - Key Partnerships

Company Description Safe Haven Security Services, LLC., established in 1999, is the nation’s largest ADT-authorized dealer, serving homeowners and businesses across the country. Headquartered in Kansas City, MO, the company operates from more than 100 offices in over 40 states, providing extensive coverage and responsive service. Safe Haven partners with leading brands such as Johnson Controls, Alarm.com, and Qolsys to deliver advanced smart home and security solutions. As the exclusive smart home integrator for D.R. Horton, the largest U.S. homebuilder, Safe Haven is a key player in smart home automation and protection. The organization is driven by a mission to help protect families through tailored smart home solutions that connect people to their homes in meaningful ways.

Role Description The Inside Sales Rep – Key Partnerships is a full-time, on-site role based in Kansas City, MO. This position focuses on managing and growing key partnership accounts, handling inbound and outbound calls, and converting leads into new customers for smart home and security solutions. Day-to-day responsibilities include building and maintaining strong relationships with partners, qualifying and nurturing leads, presenting product offerings, and closing sales to meet revenue and performance targets. The role also involves tracking activities in CRM systems, following up on opportunities, coordinating with operations and customer support teams, and ensuring a smooth onboarding experience for new customers. Collaboration with internal stakeholders to optimize sales processes and provide accurate product and pricing information is essential.

Qualifications

• Strong Inside Sales experience with a proven ability to conduct phone-based and digital sales activities.
• Demonstrated focus on Customer Satisfaction and Customer Service, with a commitment to responsive, solution-oriented support.
• Ability to perform effective Lead Generation, including qualifying prospects and nurturing them through the sales cycle.
• Account Management skills to maintain and grow key partnerships through consistent communication and follow-up.
• Excellent verbal and written communication, negotiation, and presentation skills.
• Comfort working with CRM and sales enablement tools, and basic proficiency with standard office software.
• Previous experience in security, smart home, or technology solutions sales is beneficial.
• High school diploma or equivalent required; post-secondary education in business, sales, or related fields is an asset.
• Self-motivated, goal-oriented, and able to thrive in a fast-paced, performance-driven environment.