Business Process Analyst # 26-17557
US Tech Solutions
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Job Description
Duration: 12 Months Contract with possible extension
Job Summary:
As a vital team member, you will be responsible for analyzing, documenting, and optimizing end-to-end business processes with a focus on enabling automation and AI-driven solutions. You will partner with cross-functional stakeholders to identify improvement opportunities, translate process insights into actionable requirements, and support the design and implementation of scalable workflows. Additionally, you will evaluate process effectiveness, drive continuous improvement initiatives, and help ensure business processes are structured to support automation and intelligent technology solutions.
Responsibilities:
- Conduct detailed business process mapping and documentation, emphasizing automation opportunities and AI/agent-based enablement.
- Translate business process insights into structured requirements, decision points, and inputs that support automation and AI-driven solutions.
- Design and recommend optimized processes and workflows that improve efficiency, productivity, and customer and employee experiences.
- Partner with cross-functional stakeholders to align on process changes and implement process improvement initiatives.
- Evaluate end-to-end processes to identify gaps, inefficiencies, and opportunities for optimization.
- Support the design of scalable, repeatable business processes that enable automation and intelligent workflow execution.
- Facilitate stakeholder alignment and adoption of process improvements through effective communication and influence.
- Monitor implemented solutions and recommended enhancements based on performance outcomes and business needs.
- Contributes to the development and refinement of processes, systems, and automation-enabled products.
Qualifications:
- 5+ years of experience in business process analysis, process improvement, or a related field.
- Experience with process mapping, workflow analysis, and process modeling techniques.
- Strong business process analysis and documentation skills.
- Ability to identify automation opportunities and design AI-ready processes.
- Analytical thinking with the ability to evaluate complex workflows, data, and business needs.
- Ability to translate business requirements into structured process designs, decision logic, and implementation recommendations.
- Strong stakeholder management, communication, and influencing skills.
- Experience managing multiple initiatives and priorities simultaneously.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Visio.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
Preferred Qualifications:
- Experience supporting automation, intelligent workflows, or AI-enabled solutions.
- Knowledge of process improvement methodologies such as Lean or Six Sigma.
- Experience partnering with product, technology, and operations teams to implement process enhancements.
- Experience identifying decision logic and requirements that supp
Education:
- Possesses a high school diploma, GED, or high school equivalency.
- Support division-wide agentic initiatives through business process mapping and operational analysis
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
IND01
About The Company
US Tech Solutions
USTECH SOLUTIONS is the largest privately owned diversity workforce partner with a global footprint. For 20+ years, we have partnered with leading MSPs and some of the world’s largest enterprises to deliver a flexible workforce. We serve Fortune 500 giants and growing businesses alike, reinventing the role of humans in a digital workforce. ‘Reinventing Human’ is about connecting you with top talent and seamlessly integrating new hires into your programs through our next gen AI powered Talent platforms. As the largest private diversity supplier in the US, we champion inclusion and unlock hidden potential. We work with leading MSPs and are a trusted strategic partner to the world’s top brands. At USTECH SOLUTIONS, we're inverting the talent hiring pyramid by offering a range of solutions from curated talent pools, workforce management services, and IT services resourcing to IC compliance. Our legacy and close affinity to the computing industry has equipped us with the expertise and vision to provision AI platform solutions that help organizations to innovate faster. Considering Statement of Work? Meet US Tech Digital (ustechdigital.com). We're helping businesses achieve digital leadership through our tailored SOW solutions, utilizing market-leading technology products and our proprietary in-house developed platform solutions. Explore our full range of services and solutions by visiting our website: ustechsolutions.com
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