Account Manager- Service/Repair (Miami)
TK Elevator
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Job Description
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Account Manager- Service & Repair in Miami, FL.
Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.
ESSENTIAL JOB FUNCTIONS:
- Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
- Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.
- Develops capital plans for customers to address their short- and long-term building needs.
- Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.
- Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
- Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
- Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.
EDUCATION & EXPERIENCE:
- Bachelorโs degree or equivalent experience required.
- Minimum 1 year of business-to-business sales experience is required.
- Strong attention to detail with proactive follow-up skills.
- Demonstrated success in a fast-paced environment.
- Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues.
- Excellent time management, organizational, and presentation skills.
- Salesforce experience. (preferred)
- Ability to read and interpret architectural and/or blueprint/drawings. (preferred)
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
- Medical, dental, and vision coverage
- Flexible spending accounts (FSA)
- Health savings account (HSA)
- Supplemental medical plans
- Company-paid short- and long-term disability insurance
- Company-paid basic life insurance and AD&D
- Optional life and AD&D coverage
- Optional spouse and dependent life insurance
- Identity theft monitoring
- Pet insurance
- Company-paid Employee Assistance Program (EAP)
- Tuition reimbursement
- 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
- 15 days of vacation per year
- 11 paid holidays each calendar year (10 fixed, 1 floating)
- Paid sick leave, per company policy
- Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Who we are Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
About The Company
TK Elevator
๐ช๐ฒ๐น๐ฐ๐ผ๐บ๐ฒ ๐๐ผ ๐ง๐ ๐๐น๐ฒ๐๐ฎ๐๐ผ๐ฟ โ ๐ช๐ต๐ฒ๐ฟ๐ฒ ๐๐ป๐ด๐ฒ๐ป๐๐ถ๐๐ ๐๐น๐ฒ๐๐ฎ๐๐ฒ๐ ๐จ๐ฟ๐ฏ๐ฎ๐ป ๐๐ถ๐๐ถ๐ป๐ด Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts โ from a groundbreaking vertical conveyor in 1890 โ to evolve modern mobility. TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts. Our German engineering heritage inspires our commitment to precision and fresh thinking, leading to a breakthrough elevator system incorporating two, independent passenger cars in the same shaft (TWIN), the first-ever cableless car design (MULTI), a forward-thinking eco-efficient and digitally native elevator system (EOX), and a novel suite of IoT-driven digital solutions that provide real-time insights, virtual repairs, and personalized control (MAX and AGILE). Our tailored products meet diverse needs โ from commercial spaces to residential complexes โ and include iconic projects like One World Trade Center in New York City, Madrid's new subway lines, and the BMW Tower and Google's German headquarters in Munich. With a global footprint spanning 1,000 locations and customers in over 100 countries, TKE delivers top-level, 24/7 service through 25,000 specialists expertly trained at our state-of-the-art International Technical Services SEED campus to provide Universal Service for any brand, any place, any time. Above all, we embrace responsibility to our planet. With sustainability at the heart of our business model, TKE is focused on improving accessibility and quality of life for a growing and aging population and doing so with lower emissions in our operations and solutions. Join us in shaping the future of sustainable urban mobility. TK Elevator โ Move Beyond
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