Company Description

Komatsu is a global leader in providing technologies, equipment, and services for construction, mining, industrial, and forestry markets. With over 100 years of innovation, the company focuses on empowering a sustainable future by supporting industries in building infrastructure, extracting minerals, managing forests, and more. Komatsu's solutions are designed to enhance safety, productivity, and performance across industries. The organization boasts an extensive global service network to support its customers' operations effectively. Learn more about Komatsu by visiting www.komatsu.com.

Role Description:

• Develop and nurture relationships with assigned mining clients, serving as their primary point of contact.
• Understand clients’ mining operations, challenges, and objectives to provide tailored solutions and maximize value.
• Proactively identify opportunities to upsell or cross-sell products and services relevant to the mining industry to existing clients.
• Collaborate with internal teams, including sales, engineering, and product development, to address client needs and deliver on commitments specific to the mining sector.
• Communicate effectively with mining clients to provide updates on projects, resolve issues related to equipment, supplies, or services, and gather feedback on performance.
• Prepare and deliver regular reports and presentations to mining clients, highlighting key metrics such as production efficiency, cost savings, and safety improvements.
• Stay informed about industry trends, technological advancements, and regulatory changes in the mining sector to identify opportunities for growth and innovation.
• Manage contract negotiations and renewals with mining clients, ensuring favorable terms for both the client and the company.
• Track and analyze key account metrics specific to the mining industry, such as uptime, equipment reliability, and environmental compliance

Qualifications:

• Strong account management and client relationship-building skills
• Bachelor’s degree in business administration, mining engineering, or a related field
• 5 years experience within the mining industry, with most recent experiences being in a field/shop/services role, with a track record of meeting or exceeding target
• Strong interpersonal skills and the ability to build rapport with mining clients and internal teams.
• Excellent communication skills, both written and verbal, with the ability to convey technical information clearly and effectively.