Account Manager
BrightView Landscapes
We do not know your resume yet
Upload your resume to unlock your actual match score and identify important JD keywords before applying.
Recruiters may search these ATS Keywords in your resume
Keywords
Job Description
The Best Teams are Created and Maintained Here.
Job Summary
- The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.
- Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio
- Develop accurate estimates and takeoffs for both new and existing clients as needed
- Deliver timely bid proposals and designs for enhancement projects.
- Generate referrals from existing client base and communicate leads to Business Developer
- Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact
- Conduct regular site walkthroughs with clients to ensure quality and service expectations are met
- Lead and facilitate the resolution of client concerns or issues
- Ensure timely account renewals within the assigned client portfolio
- Proactively assess and address site enhancement needs during visits
- Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations
- Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met
- Support hiring, training, and coaching of field crews for the assigned portfolio
- Promote and enforce safety policies and procedures
- Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services
- Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings
- Maintain proper account documentation and notes in the CRM system
- Monitor and maintain satisfactory accounts receivable levels
- Coordinate with the Branch Administrator to keep client records and contact information current
- Perform additional duties as assigned by the Branch Manager
- Associate’s or Bachelor’s degree in a business-related field, or equivalent experience in a customer-focused service industry
- Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.
- Strong written and verbal communication skills.
- Demonstrated leadership and coaching abilities
- Ability to foster collaboration and teamwork
- Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools
- Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time
- Customarily and regularly spends more than half of the time working away from BrightView’s places of business, walking job sites, selling and obtaining orders or contracts for BrightView’s services
- Ability to travel by car, train, and plane
- Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours
- Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur
- Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week
- Field-based position, a combination of office and customer-facing
This job description is subject to change at any time
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
It’s Not Just a Team. It’s One BrightView.
About The Company
BrightView Landscapes
BrightView takes pride in providing the highest-quality landscape and snow services with a worry-free, dependable service commitment. As the nation’s leading landscape services company, our more than 22,000 team members consistently bring excellent landscapes to life at thousands of clients’ properties, fostering collaborative relationships to drive clients’ success. With comprehensive capabilities serving the entire lifecycle of a property’s landscape, BrightView is a single-source solution for its client’s landscape needs. The best teams are created and maintained here. Great work starts with great people. At the top of our industry, BrightView prides itself on hiring good-natured, motivated, and capable individuals. Given the resources to grow, our dedicated team makes lasting impacts on the earth, the company, and on each other. The prestige of a national corporation with the care of a family-run atmosphere, BV merges industry leading innovation with direct mentorship and teamwork – and the results are picture perfect. In 2014, Brickman and ValleyCrest combined to form BrightView, uniting under the shared belief that caring for our team members and our clients should always be at the heart of what we do. Through consistent excellence, proactive service, and a steady client focus, BrightView is delivering brighter futures—every day, everywhere, and with everyone.
How to Apply Better for This Job
This section explains the correct next step without forcing sign-in immediately.
Check ATS score before applying
Scan your resume for ATS readability, formatting issues, missing sections, weak keywords, and content gaps.
Customize your resume for this JD
Match your resume with the job description and add sale , landscape , crm system , site visit , marketplace , keywords where they fit naturally.
Find similar jobs too
Do not depend on one opening. Use your resume to find similar frontend jobs across relevant job platforms.
Ready with your customized resume?
Once your resume includes the right skills and is ATS-friendly, you can apply directly on the source platform.
Market Insights:Best Account Manager Jobs in India
Find the latest Account Manager jobs across top Indian cities. Compare job counts by location and apply where hiring demand is higher.