Windows Tower Lead
Kyndryl
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Keywords
Job Description
- Strong hands-on expertise in Windows Server (2012/2016/2019/2022) L3 level
- Deep knowledge of Active Directory, DNS, GPO, ADFS
- Experience with Azure AD, Azure SSO, and Azure application integrations
- Strong troubleshooting skills for OS, identity, and authentication issues
- Knowledge of monitoring, performance tuning, availability, and capacity management
- Exposure to automation/scripting (PowerShell preferred)
- Experience working in IT Infrastructure Managed Services contracts
- Strong understanding of ITIL processes (Incident, Problem, Change, Availability, Capacity)
- Experience handling Major Incidents, RCA preparation, and CSI initiatives
- Ability to manage SLAs, OLAs, and operational KPIs
- Proven experience leading and mentoring L1/L2 teams
- Strong communication and stakeholder management skills
- Ability to work under pressure in critical outage situations
- Proactive, analytical, and improvement-driven mindset
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
About The Company
Kyndryl
We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar. Our experience speaks for itself: We have 90,000 highly skilled employees around the world serving 75 of the Fortune 100. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone. Together, we are the heart of progress.
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