Job Title: Program Manager

Department: Transversal Change Management

About Business line/Function: Program Manager for various clients across several locations with 24 x5 coverage. The project includes Transactions input, Reconciliation, Fund valuation, Cash processing, Reporting & Transfer Agency with intraday deadlines. Accurate and delivery of project scope to the end client is the key objective of the team.

Position Purpose: We are seeking an experienced, detail-oriented Program Manager to join our growing organization. In this position, you will handle all the projects with several department, administered by BNP Paribas. You must have a keen attention to detail and accountable for project delivery..

Responsibilities

Direct Responsibilities

• Program Definition & Planning - Develop the program charter, scope, objectives, and roadmap; align the program’s goals with the organization’s strategy and portfolio priorities.
• Governance & Controls - Establish governance structures (steering committees, stage‑gate reviews); define KPIs, reporting cadence, and risk‑management processes for all constituent projects.
• Stakeholder Management - Identify, engage, and communicate with senior stakeholders (executives, sponsors, business owners); negotiate priorities, resolve conflicts, and secure necessary resources.
• Integrated Scheduling & Resource Coordination - Consolidate individual project plans into a master program schedule; balance resource demand across projects, resolve overallocation, and optimize capacity.
• Risk, Issue & Dependency Management - Capture program‑level risks and issues, track inter‑project dependencies, and implement mitigation/contingency actions that protect the overall program objective.
  
  

Contributing Responsibilities

• Program Governance - Designs and chairs the program steering committee, defining decision‑making authority, escalation paths, and stage‑gate criteria, Develops the Program Management Plan (scope, schedule, cost, quality, risk, communications, benefits).
• Benefit Realization & Value Delivery - Establishes a benefits‑realization framework (KPIs, target‑state metrics, measurement cadence), Monitors benefit‑tracking dashboards and drives corrective actions when projected value drifts.
• Financial Stewardship - Owns the program budget, consolidating project forecasts, tracking actual spend, and reporting variance to finance and senior leadership, Conducts cost‑benefit and ROI analyses for change requests and scope adjustments.
• Risk & Issue Leadership - Maintains a program‑level risk register, proactively identifies inter‑project risks, and leads mitigation planning, escalates only those risks that exceed predefined thresholds; otherwise drives resolution within the program team.
• Program Closure & Knowledge Transfer - Oversees formal program close‑out: final benefit verification, financial reconciliation, and archival of artefacts, Drives comprehensive lessons‑learned sessions and publishes a “Program Playbook” for future initiatives.
  
  

Technical & Behavioral Competencies

• Data‑Driven Decision‑Making - Uses metrics, KPIs, and analytics to drive course‑correction, resource re‑allocation, and benefit validation, KPI dashboards, Earned Value Management (EVM) reports, trend‑analysis visualizations.
• Change Management & Transition Planning - Designs and executes a structured transition plan (training, SOPs, support hand‑off) that moves the solution into steady state with minimal disruption, Change‑Readiness assessments, transition checklist, training material, hyper‑care plan.
• Strategic Vision & Business Acumen - Connects day‑to‑day execution to the organization’s long‑term goals; can “speak the language” of finance, sales, and operations.
  
  

Specific Qualifications

• Bachelor’s degree in Business Administration, Engineering, Computer Science, Information Systems, or a closely related field.
• PMP (Project Management Institute) or PRINCE2 Practitioner or equivalent recognized program‑management certification (e.g., PMI‑PgMP).
  
  

Technical Skills

Skills Referential (Required knowledge, skills and abilities)

• Program‑level planning – creation of Integrated Master Schedules (IMS), roadmap road‑mapping, and resource‑capacity planning.
• Financial stewardship – budget creation, forecast vs. actual tracking, variance analysis, and benefits‑realization reporting.
• Risk & Issue management – maintain a program‑wide risk register, assess impact, drive mitigation, and know when to escalate.
• Governance – design and run steering‑committee reviews, stage‑gate gates, and compliance checkpoints.
  

Behavioral Skills

• Time & Energy Management - Prioritises own workload, delegates effectively, and models disciplined work habits for the team.
• Ethical Integrity & Accountability - Acts transparently, owns outcomes (both successes and failures), and adheres to corporate values and compliance standards.
• Customer‑Centric Mindset - Keeps the end‑user’s needs front‑and‑center, gathering feedback continuously and shaping the program to deliver real value.
• Continuous‑Improvement Orientation - Actively seeks ways to improve processes, tools, and outcomes; encourages a learning culture.
  

Education Level: Professional Certification - PMP (Project Management Institute) – globally recognized project‑management competence.

• PgMP (Program Management Professional) – specific to program‑level work.
• PRINCE2 Practitioner – widely used in Europe & government.
• SAFe® Release Train Engineer (RTE) or SAFe® Program Consultant (SPC) – for scaled‑Agile environments.
  
  

Location: India - Mumbai

About BNP Paribas Group

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.