Req ID: 372824

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Quality Assurance Specialist to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

QA-CRM Tester

Minimum 6+ years of experience

Key Responsibilities:Test Planning and Execution: Developing test strategies, plans, and test cases, as well as executing manual and automated tests. Defect Management: Identifying, documenting, and reporting defects in a bug-tracking system. Collaboration: Working closely with developers, business analysts, and other stakeholders to resolve issues and ensure the quality of the CRM system.

Documentation: Creating and maintaining test documentation, including test plans, test cases, and test results.

Performance Testing: Assessing the performance and scalability of the CRM system.

Automation: Utilizing automation tools and frameworks to improve testing efficiency.

Requirement Analysis: Understanding business requirements and translating them into test scenarios.

Staying Updated: Keeping up-to-date with the latest trends and best practices in CRM testing.

Skills and Qualifications:

CRM Expertise: Experience with CRM systems, particularly Microsoft Dynamics 365.

Testing Skills: Strong testing skills, including test case development, test execution, and defect identification.

Analytical and Problem-Solving Skills: Ability to analyze test results, identify root causes of issues, and propose solutions.

Communication Skills: Excellent written and verbal communication skills for reporting defects and collaborating with team members.

Automation Skills: Experience with automation tools and frameworks is often preferred.

Knowledge of SDLC: Understanding of the Software Development Life Cycle (SDLC) and testing methodologies.

Bachelor's Degree: A bachelor's degree in computer science, information systems, or a related field is often required.

work timing - 4.30pm to 1.30am

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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