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FounditPosted on 2026-05-19
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Senior Sales Manager-Africa & SAARC(AI & Voice Bots)

Exotel

GurugramFull time8-15 yearsNot Disclosed

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Job Description

About Exotel

Exotel is a leading full-stack customer engagement platform and business-focused virtual telecom operator across emerging markets. Founded in 2011, Exotel powers 50+ million customer interactions daily across voice, video, and messaging.

Today, 6,000+ enterprises across 60+ countries - including India, Southeast Asia, the Middle East, and Africa - rely on Exotel's Communication APIs, Ameyo's Omnichannel Contact Centre (via merger), and Cogno AI's Conversational AI platform (via acquisition). We are a $100M Series D-funded company with $60M ARR.

You are a fit

If you have sold AI-based product solutions to international customers or have specifically sold SAAS products which dealt with clients based in South Africa or SAARC Countries, or Rwanda and Uganda

What You Will Do

  • Own enterprise sales for Exotel's products and solutions across Africa, driving new revenue and market expansion

  • Manage the end-to-end sales cycle: prospecting, discovery, solution positioning, pricing, negotiations, and closures

  • Build and maintain strong relationships with CXOs, business heads, and technology leaders across enterprise accounts

  • Develop and execute new logo acquisition and market-entry strategies tailored to African markets

  • Identify, onboard, and grow regional partners and channel alliances

  • Drive upsell and cross-sell opportunities within existing enterprise accounts

  • Proactively research market trends, customer needs, and competitive landscape within the region

What We're Looking For

Sales Experience

  • 8-15 years of enterprise software/solution sales experience

  • Proven track record of selling in African markets (direct or partner-led)

  • Experience selling SaaS / CPaaS / Contact Centre / CRM / ERP / Enterprise platforms

  • Strong capability in solution and value-based selling, not transactional sales

  • Comfortable with 30% travel across assigned African geographies

Skills & Capabilities

  • Ability to engage and influence senior stakeholders and CXOs

  • Strong consultative selling skills with the ability to translate technology into business value

  • Experience managing complex sales cycles with multiple stakeholders

  • Exposure to partner-led sales models in emerging markets is a strong plus

Ownership & Mindset

  • High ownership and accountability for regional revenue and growth

  • Strong planning, communication, and stakeholder management skills

  • Driven, resilient, and comfortable working in high-growth, target-driven environments

Preferred Background

  • Direct enterprise solution sales experience

  • Prior experience selling into Africa-focused regions or verticals

  • B.Tech / MBA preferred

About The Company

Exotel

Exotel is your AI transformation partner for customer engagement and experience. Trusted by over 7000 clients globally across various industries, we facilitate over 20 billion annual conversations through omnichannel, voice, agents, and bots. Exotel’s AI-powered solutions empower agents, bots and customers alike, enhancing interactions with conversational intelligence, and optimising resources to deliver exceptional CX and business growth. Exotel wins when you Win.

Company Size1000-5000
Founded2011
HeadquartersBangalore, Karnataka
IndustryTelecommunications
TypePrivately Held
SpecialitiesCX, GenAI, Cloud Call Center, CCaaS, Call Center Software, Digital Customer Engagement, Conversational AI, ChatBot, Automated Routing, IVR, Self service, VoIP, Conversational Context, Cloud Communication, Cloud Telephony, Voice API, Messaging API, Cloud SIP Trunk, Business Phone System, Intelligent Virtual Agents, Autonomous Contact Center, Debt Collection, Marketing Campaigns , Voice Bots, Sales Automtaion, Customer Service , Voice Streaming, and Multi-factor Authentication (2FA)

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