Regional HR Manager - Delhi
Aditya Birla Capital
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Job Description
- Business Partnership & Strategic HR
- Partner with Sales Leaders to understand business priorities, productivity challenges, and manpower requirements.
- Translate business challenges into actionable HR interventions.
- Drive people strategy aligned to sales growth, productivity, and retention objectives.
- Participate in business reviews and provide HR insights through data analytics.
- Act as a trusted advisor to leadership on organization effectiveness and people decisions.
- Attrition Management & Workforce Stability
- Analyze attrition trends across cohorts, managers, geographies, tenure bands, and hiring sources.
- Identify root causes related to skill, will, support, leadership quality, or hiring quality.
- Design and execute retention interventions for critical populations.
- Conduct proactive connects and stay interviews with frontline employees.
- Work with managers to improve engagement and reduce regrettable attrition.
- Performance Management & Productivity
- Drive performance governance across sales teams.
- Monitor productivity metrics such as activation, conversion, gross sales, quality business, and manager effectiveness.
- Support managers in identifying low-performance patterns and creating improvement plans.
- Enable performance culture through reviews, coaching frameworks, and accountability mechanisms.
- Talent Acquisition & Manpower Planning
- Partner with Talent Acquisition teams to ensure quality hiring and manpower fulfillment.
- Participate in critical hiring decisions for frontline and managerial sales roles.
- Assess candidate fit for resilience, sales orientation, and cultural alignment.
- Ensure manpower optimization and deployment efficiency.
- Capability Building & Leadership Development
- Identify capability gaps across frontline sales employees and managers.
- Work with Learning & Development teams to drive interventions on sales capability, leadership, communication, and managerial effectiveness.
- Support succession planning and internal talent movement.
- Facilitate assessment and development initiatives for frontline-to-manager transitions.
- Employee Relations & Governance
- Handle employee grievances, disciplinary matters, and sensitive people issues.
- Ensure adherence to organizational policies and compliance requirements.
- Support ethical decision-making and fair people practices.
- Drive culture and engagement initiatives across the sales population.
- Data Analytics & HR MIS
- Track and analyze HR metrics including:
- Attrition
- Hiring
- Productivity
- Engagement
- Span management
- Internal movement
- Diversity metrics
- Prepare dashboards and insights for leadership reviews.
- Use data to influence business decisions and HR prioritization.
- Employee Engagement
- Engaging with employees through regular branch visit to cascade key communiqués, identify concerns which employees face & provide timely resolution.
- Design & Deploy suitable events to promote integration and interaction among employees.
- Identify & roll out of employee engagement calendar for all employees
- Ensure Communication Forums are held with regular frequency.
- HR Operations & Analytics
- Liaison with HR Helpdesk in providing resolutions on various Operational queries.
- Preparation of Business HR MIS on various HR metrics & creating dashboards
- Enhancing HR effectiveness by Planning and implementing process improvements.
- Facilitates Exits, Transfers & Operational activities on HRMS.
- Coordinate and resolve employee query with contact points in HR Operations/ Payroll Team.
- Managing high attrition in frontline sales roles.
- Influencing business leaders in high-pressure target environments.
- Balancing employee advocacy with business expectations.
- Handling geographically dispersed teams.
- Improving manager quality and people leadership capability.
- Ensuring quality hiring in fast-scaling environments.
- Driving HR impact beyond transactional execution.
About The Company
Aditya Birla Capital
Aditya Birla Capital Ltd is a financial services company based out of One World Center, Tower 1, 18th Floor, Jupiter Mills Compound, 841, Senapati Bapat Marg, Elphinstone Road, MUMBAI, India. - Aditya Birla Capital is committed to provide equal opportunity to all in employment and prohibits discrimination or harassment in any form on the basis of race, colour, religion, ethnicity, age, gender, disability or any other characteristic protected by law. Diversity, Equity and Inclusion (DEI) is embedded in our recruitment policies based on our business needs and candidates meeting the eligibility criteria such as qualification, skills and experience.
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