Manager Fraud Risk Management
EXL
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Job Description
- Accountable for monitoring and developing fraud risk strategies for EXL operations in accordance with COSO framework.
- Take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk.
- Responsibilities will include evaluation of new tools and processes to enhance prevention, detection and reporting on fraud risks.
- Perform regular assessments to identify areas of potential process improvement, gaps or trends and in coordination with other stakeholders, implement enhancements.
- Evaluate/test EXL’s anti-fraud controls and make appropriate suggestions for enhancements to controls
- Conduct targeted anti-fraud training as needed
Description
Compliance Risk Management
- Accountable for monitoring and developing compliance risk management strategies for EXL operations.
- Take the lead in the development of compliance assessment and monitoring processes and controls to mitigate compliance risk. Responsibilities will include evaluation of new tools and processes to enhance prevention, detection and reporting on compliance risks.
- Conduct Compliance reviews and testing to identify areas of potential process improvement, gaps or trends and in coordination with other stakeholders, implement enhancements.
- Conduct compliance trainings and awareness drives on pertinent compliance topics.
- Proactively recommend and implement updates to existing compliance policies and procedures and draft new policies and procedures as necessary, in consultation with leaders.
- This role requires the ability to dive deep, react quickly, navigate complex business processes and evaluate risks related to processes, regulatory compliance, organizational structure, policy, and technology.
Fraud Risk Management
- Accountable for monitoring and developing fraud risk strategies for EXL operations in accordance with COSO framework.
- Take the lead in the development of fraud processes, strategies and controls to mitigate fraud risk. Responsibilities will include evaluation of new tools and processes to enhance prevention, detection and reporting on fraud risks.
- Perform regular assessments to identify areas of potential process improvement, gaps or trends and in coordination with other stakeholders, implement enhancements.
- Evaluate/test EXL’s anti-fraud controls and make appropriate suggestions for enhancements to controls
- Conduct targeted anti-fraud training as needed
Investigation and Vigilance
- Handling investigations into a range of issues involving bribery and corruption, conflict of interest, collusion, employee fraud, operational and financial frauds, embezzlement, third party frauds, procurement fraud, HR related issues, data theft and misappropriation.
- Examining suspicious activities: Reviewing allegations of fraud to determine if deception has occurred
- Gathering evidence: Collecting evidence and records, and interviewing witnesses
- Preparing reports: Writing detailed reports and presenting them to management
- Creating preventive systems: Developing systems to limit fraud and identify threats to the company
- Updating fraud analysis models: Keeping models up to date with industry trends and security standards
- Assisting with investigations: Helping fraud analysts and their teams with investigations
- Must be capable of functioning as a sole contributor as well as collaborating with cross-functional teams to deliver investigations to support multiple stakeholders.
Required Skills/Experience: -
- Bachelor's degree in accounting, finance, business or related field. Master's degree preferred.
- Industry-related certification such as Certified Fraud Examiner (CFE) is a must.
- Understanding of insurance, healthcare, procurement, consumer, financial institution, computer & internet & intellectual property related frauds.
- Strong knowledge of the 3 lines of defense model with special emphasis on the 2nd Line.
- Strong knowledge of laws relating to bribery and corruption, data privacy and protection, money laundering, US Treasury AML guidelines, OFAC requirements.
- 7+ years of relevant Anti-Fraud program experience with complex fraud investigations, auditing, risk management, compliance, finance, law or a related field
- Experience working with fraud detection scenarios, principles, and best practices.
- Strong analytical skills and ability to synthesize and summarize data
- Problem-solving skills and excellent written and verbal communication skills.
- Proficient in using investigative tools and software.
- Strong organizational, planning and project management skilling fraud risk Framework at EXL in accordance with COSO principles
Responsibilities
- Assess control environment
- Conduct Fraud Risk Assessments
- Create Fraud Risk Registers identifying inherent fraud risks and apply mitigating controls to determine residual fraud risks and potential control gaps.
- Recommend activities/controls to strengthen EXL's antifraud posture.
Qualifications - CFEs, Bachelor Degrees, MBAs 5 - 10 years
About The Company
EXL
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
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