
Legal Operations Specialist
CrowdStrike
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Job Description
About The Role:
CrowdStrike's Legal Operations team is a key driver in advancing operational excellence across the legal department. We're looking for a Legal Operations Specialist to join our team in Pune, supporting core functions including eBilling, financial management, vendor operations, and legal technology.
This role will focus on managing our legal technology platforms, coordinating with internal and external stakeholders on billing and budgeting matters, and supporting legal vendor relationships. The ideal candidate is proactive, organized, and brings a balance of operational know-how and financial insight.
What You'll Do:
- Serve as day-to-day administrator for our ebilling system (currently SimpleLegal), overseeing matter management, user access, billing workflows, and documentation standards.
- Act as primary contact for outside counsel billing, handling invoice reviews, payment inquiries, and billing compliance across legal practice areas.
- Support monthly accruals, assist with budget forecasting, and partner with Finance to ensure legal spend accuracy and transparency.
- Maintain detailed forecast trackers, dashboards, and reports to support budget and spend management initiatives.
- Manage the renewal and lifecycle of legal tool subscriptions, contracts, and memberships, ensuring cost-effectiveness and feature alignment.
- Oversee vendor onboarding, enforce billing guidelines, and track outside counsel performance to optimize value and compliance.
- Work closely with IT and Procurement to ensure legal tools are integrated and aligned with company-wide systems and policies.
- Identify opportunities for process improvement, leveraging automation and technology to improve scalability and efficiency.
- Contribute to AI-driven initiatives, evaluating use cases for automation and helping implement tools that streamline legal operations.
- Assist with legal records management, ensuring secure, well-organized file systems that support compliance and knowledge sharing.
- Troubleshoot platform issues and coordinate with IT or external vendors for timely resolution.
- Provide operational support for cross-functional legal projects and initiatives as needed
- Bachelor's degree in Business, Legal Studies, or related field.
- 5+ years of experience in legal operations, billing/vendor management, or professional services operations.
- Strong background in financial tracking, budget forecasting, and cost optimization within a legal or professional services context.
- Hands-on experience with eBilling systems (SimpleLegal, Legal Tracker, or similar platforms).
- Proven ability to manage multiple priorities in a fast-paced, dynamic environment.
- Excellent communication and relationship management skills, with a focus on stakeholder collaboration.
- High degree of analytical rigor, attention to detail, and comfort working across datasets to support decision-making.
- Proactive mindset with ability to embrace change, introduce new ideas, and drive operational improvements
Bonus Points:
- Experience supporting or managing legal operations in a global or multinational environment.
- Familiarity with AI tools or process automation platforms.
- Knowledge of procurement practices, legal billing guidelines, or legal service sourcing strategies.
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [HIDDEN TEXT] for further assistance.
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Bonus Points:
- Experience supporting or managing legal operations in a global or multinational environment.
- Familiarity with AI tools or process automation platforms.
- Knowledge of procurement practices, legal billing guidelines, or legal service sourcing strategies.
About The Company
CrowdStrike
CrowdStrike (Nasdaq: CRWD), a global cybersecurity leader, has redefined modern security with the world’s most advanced cloud-native platform for protecting critical areas of enterprise risk — endpoints and cloud workloads, identity and data. Powered by the CrowdStrike Security Cloud and world-class AI, the CrowdStrike Falcon® platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities. Purpose-built in the cloud with a single lightweight-agent architecture, the Falcon platform delivers rapid and scalable deployment, superior protection and performance, reduced complexity and immediate time-to-value. CrowdStrike: We stop breaches.
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