Deputy Manager- HRBP (BPO)
Ferns N Petals
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Job Description
The Manager - HR Business Partner is responsible for partnering with BU Functions. Responsible for building a strong HR relationship with stakeholders, and driving performance management, engagement, and compliance with HR practices and guidelines.
Role & responsibilities
- To be a catalyst with Business to drive HR policies & processes.
- To understand the business environment & priorities
- Work with business to address management requests for analysis on payroll cost, leaves, performance etc.
- To ensure that the sensitive issues are handled effectively and are brought to a logical conclusion with constant communication with relevant stakeholders
- Being data-driven and comfortable with numbers
- Managing entire end to end employee lifecycle starting form on-boarding till exit.
Preferred candidate profile
Performance Management
- To drive the philosophy for PMS as defined in the process
- Handling grievances on cases to case basis and informing relevant stakeholders
Resource Management
- Ensuring personnel information is maintained in all appropriate systems; monitoring actual headcount, new hires, attrition, analysing trends
- Partnering with the Talent Acquisition team to close on the open positions
Rewards & recognition
•Support the design and execution of employee Reward & Recognition
initiative
Employee Engagement & Grievance Handling
•Address Employee Relations matters with regular incident management, investigation.
About The Company
Ferns N Petals
Who we are We are Ferns N Petals: India's Biggest Gifting Solutions Provider For over 25 years, we are helping customers to celebrate their special moments by delivering fresh flowers and fabulous gifts. Ferns N Petals was established in 1994 and flower bouquet delivery was the first and only thing that the company was into. From just 1 flower shop in Delhi during 1994, Ferns N Petals is now the largest florist chain with more than 320 stores (and still counting) across all the major cities and towns of India. Today, Ferns N Petals Group encompasses of FNP Retail & Franchising, FNP E-commerce- India, UAE, Singapore & Qatar, FNP Weddings & Events, Floral Touch- India & UAE, FNP Gardens, Handicrafts, The Flagship Store by FNP, WDH (Wedding Design Hub), FNP Cakes 'N' More and FNP Media. The brand is one stop shop for all gifting needs, be it buying flowers, cakes, plants, personalized gifts, decoration services, or experiences, not only in India but across the globe. Our International Strategy After being the market leaders in India, Ferns N Petals has expanded its international footprints into the South East Asian and Middle East market. In addition to a physical presence, with three stores in UAE and one in Singapore, we also have built a strong online presence with three separate websites for each of the territories. We now boast of a specific website www.fnp.ae for UAE, www.fnp.sg a for Singapore and www.fnp.qa for Qatar to cater to the unique set of customers in each of these regions. We plan to expand into one new country each year. Mission: Wow every customer every time, through premium products, services, value for money driven by innovation, technology and people first approach.
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