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Sr. Design Manager, Product

Meltwater

Washington, DCFull time5-10 yearsNot Disclosed

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Job Description

Description

What We’re Looking For:

As the Senior Manager of Product Design, you will be responsible for leading key Meltwater applications through a distributed design team. Your role will involve guiding designers in the development of software interfaces, ensuring best-in-class interaction design, visual design, and user experience (UX). You will play a leading role in enhancing Meltwater’s platform experience, driving intuitive use and industry-leading outcomes. Additionally, you will mentor product designers in honing their craft through key practices.

What You'll Do:

  • Team Leadership: Oversee the execution of product designers, ensuring their work meets high standards in interaction design, UI, and human-centered design.
  • Creation and Craft: Develop strong understanding of products by helping to lead the creation of workflows, user prototypes, wireframes, and visual designs
  • User-Centered Advocacy: Champion user-centered design principles in all projects
  • Strategic Guidance: Collaborate with teams to align design efforts with Meltwater's core business objectives, executing on the priorities and facilitating collaboration through design-driven processes.
  • Cross-Functional Collaboration: Engage with designers and developers to ensure alignment with development requirements and systems documentation. Work with UX design research team to identify user pain points, assess products, and identify UX opportunities.
  • Mentorship: Serve as a direct manager and mentor to designers, modeling exemplary behavior and defining what constitutes "great" design.
  • Partnership Development: Collaborate with product managers (PMs), and directors to foster strong design and user experience outcomes.
  • Facilitation of Innovation: Lead teams through ideation, feasibility assessments, and story-mapping workshops to enhance design and development processes.
  • Design Process Communication: Act as a design steward by communicating the design process to cross-functional leaders, promoting a holistic view of user experience across the end-to-end journey.
  • Design Quality Assurance: Conduct reviews of designs through product-based evaluations and system-wide assessments.
  • Design Planning: Create important design plans that address the UX creation and product releases.
  • Inspiration and Support: Inspire your teams and provide essential support for personal growth.
  • User Experience Metrics: Drive user experience metrics and assess design effectiveness through research and user testing.
  • Culture Building: Be a strong contributor to design culture while continuously helping the design practice to grow.

What You'll Bring:

  • Minimum of 10 years of experience in Product Design/Visual UI Design/UI/UX.
  • At minimum 3-5 years of experience managing a design team
  • Minimum of 3-5 years working in SaaS and enterprise applications.
  • Proven portfolio showcasing extensive UX/UI work.
  • Ability to analyze user feedback effectively and use data to inform decision-making
  • You have a point of view on industry best practices and design principles
  • Demonstrated ability to deliver products with a focus on final outcomes.
  • Strong communication skills for presenting ideas clearly to business stakeholders.
  • Strong experience collaborating with engineering teams to refine UX
  • Expert proficiency in Figma
  • Strong understanding of the Design Thinking process stages.
  • Experience collaborating with other designers/design teams for system-wide improvements.
  • Bachelor’s or Master’s degree in Design or a related field.
  • Familiarity with front-end technologies such as React and MUI.

What We Offer:

  • Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
  • Excellent medical, dental, and vision options
  • 401(k) matching, life insurance, commuter benefits, and parental leave plans
  • Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
  • Energetic work environment with a hybrid work style, providing the balance you need.
  • Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

At Meltwater, we believe great impact deserves great reward. Our compensation approach is data-driven, market-informed, and built to scale with your growth. We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies.

These frameworks are based on objective, gender-neutral criteria in line with applicable pay transparency regulations.

For this role, the base salary range is $173,000 - $231,000.

Compensation may also include a performance-based bonus opportunity.

Actual offers are determined based on job-related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation evolves as scope, performance, and impact expand over time.

We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements.

Our Talent Acquisition Team is happy to walk you through the full compensation picture specific to your location and level during the interview process.

Our Story

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along

the way.

We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of 2,200+ employees in 50 locations across

25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information, capturing interview notes, and supporting interview activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.

About The Company

Meltwater

Meltwater empowers companies with a suite of solutions that spans media, social, consumer, and sales intelligence. By analyzing ~1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge to drive results. With 27,000 global customers, 50 offices across six continents, and 2,300 employees, Meltwater is the industry partner of choice for global brands making an impact.

Company Size1000-5000
Founded2001
HeadquartersSan Francisco, California
IndustrySoftware Development
TypePrivately Held
SpecialitiesOnline media Intelligence, Social Media Marketing, SaaS, Public Relations, Artificial Intelligence, Media Monitoring, Social Engagement, PR & Influencers, and Information Technology

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