Senior Program Manager - DSI Integration
Insight Global
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Job Description
Position Summary
The Sr. Program Manager – DSI Integration & Stand-Up is responsible for the end-to-end design, integration, and deployment of the operational systems, data architecture, and governance framework required to successfully stand up a primer client’s Phoenix production facility.
This role serves as the bridge between mobilization and scalable operations, transforming pre-operational planning into fully instrumented, KPI-driven execution. The Sr. Program Manager owns the activation of program data streams, reporting infrastructure, dashboards, and governance cadence to ensure real-time visibility across production, workforce, quality, and logistics functions.
Key Responsibilities
Program Stand-Up & Systems Integration
- Lead deployment of the Site Stand-Up Readiness Kit, including tools, templates, reporting frameworks, and governance structures required for program launch
- Establish system access, repositories, and tracking infrastructure to enable consistent execution from Day one
- Ensure all operational systems are ready ahead of site launch and personnel ramp
Data Stream Activation & Architecture
- Own activation of core program data streams, including:
- Production output tracking
- Workforce/labor metrics
- Quality performance data
- Logistics and material flow inputs
- Define data ownership, refresh cadence, and governance structures to ensure accuracy and completeness
KPI / SLA / OKR Framework Deployment
- Establish and operationalize:
- KPI framework (throughput, quality, efficiency, workforce performance)
- SLA structures (reporting cadence, escalation response, onboarding readiness)
- OKRs aligned to staged delivery model
- Standardize KPI definitions and measurement logic across all workstreams
Reporting & Dashboard Development
- Lead creation and evolution of:
- Operational Dashboards v1 (baseline visibility during launch)
- Operational Dashboards v2 (refined, cross-functional performance views)
- Establish a centralized “single source of truth” for program performance data
Governance Cadence Enablement
- Stand up and operationalize:
- Daily operational reporting cadence
- Weekly performance and KPI review forums
- Executive reporting packages
- Build templates, workflows, and ownership models for:
- Issue tracking
- Escalation management
- Decision tracking
Documentation & Process Infrastructure
- Oversee development and validation of:
- SOPs
- Process workflows
- Work instructions
- Safety documentation
- Ensure documentation is version-controlled, approved, and integrated into training and execution
Phase 1 & Phase 2 Leadership (Critical Stand-Up Window)
Phase 1 – Mobilization & Documentation
- Define reporting frameworks, KPIs, and governance structures
- Support mobilization planning and documentation validation
- Establish initial data and system architecture
Phase 2 – Site Launch & Personnel Ramp
- Activate program data streams
- Deploy dashboards and reporting cadence
- Launch issue tracking and escalation workflows
- Enable full operational visibility at go-live
Cross-Functional Integration
- Integrate systems and reporting across:
- Manufacturing operations
- Logistics and material flow
- Workforce management
- Training and compliance
- Partner closely with Sr. PM – Manufacturing & Facilities to align systems with execution
Transition to Steady-State Operations
- Transition ongoing ownership of:
- KPI tracking
- Reporting cadence
- Dashboard operations
- → to Sr. PM – Manufacturing & Facilities
- Continue supporting advanced analytics, forecasting, and continuous improvement tooling
Required Qualifications
- 7–10+ years of program management experience in:
- Systems integration
- Operations analytics
- Manufacturing, industrial, or data center environments
- Proven experience standing up:
- Data/reporting infrastructure
- KPI/SLA frameworks
- Operational dashboards
- Strong understanding of:
- Data pipelines and reporting systems
- Operational analytics and governance models
- Experience supporting greenfield program stand-up or transformation initiatives
- Advanced proficiency in:
- Microsoft Excel
- Power BI / Tableau (or equivalent)
- Program tracking and reporting tools
Preferred Qualifications
- Experience with:
- Manufacturing Execution Systems (MES)
- Warehouse Management Systems (WMS)
- CMMS or asset management platforms
- Lean / Six Sigma certification
- Experience in:
- Data center infrastructure
- Hyperscale manufacturing
- Semiconductor or advanced manufacturing environments
About The Company
Insight Global
Insight Global is an international staffing and services company specializing in sourcing IT, accounting, finance, healthcare, and engineering professionals and delivering service-based solutions to Fortune 1000 clients with more than 70 office locations throughout the U.S., Canada, and U.K. In addition to staffing services, Insight Global provides culture consulting, DEI training, specialized healthcare staffing and resources, and an array of client programs through their professional services division, Evergreen. To find out more, visit www.insightglobal.com
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