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Sales Support Specialist

DNOW

Columbus, OHFull time0-2 years$19.00/yr - $24.00/yr

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salebillingms officereportingdata entryoffice supplycustomer supportcompetitive analysis view less

Job Description


Job Purpose


Performs administrative, clerical, and data entry duties to support sales operations.


Responsibilities


Individual must be able to perform the essential duties with or without reasonable accommodation.


  • Contribute to the efficient and effective operation of their team or department in order to meet MRC Global objectives.
  • Establish and maintain relevant files and process incoming and outgoing mail.
  • Answer incoming calls from customers and internal contacts, take messages, and follow up as appropriate.
  • Perform efficient and accurate data entry using MRC Global-specific software: may include purchase orders, sales orders, expediting, sales quotes, buyouts, and/or direct shipments with vendor verification.
  • Confirm accuracy of purchases with vendors, including shipping, billing, and customer support.
  • Assist with ongoing competitive analysis to include the preparation of reports or other materials.
  • Assist with general office duties and related tasks, i.e., travel arrangements, expense reporting, copying, filing, and office supply orders.
  • Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills.
  • Take reasonable care for the safety and health of yourself and others.
  • Report workplace hazards, injuries, or illnesses immediately.
  • Perform other duties or projects as assigned.


Qualifications


Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.


  • High school diploma or GED (General Education Degree).
  • Two years of experience working in a business office.
  • Experience or the ability to learn purchasing systems, RAZOR and other MRC Global specific software.
  • Ability to maintain strict confidentiality (specifically regarding department, contracts and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team.
  • Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook.
  • Ability to work scheduled and unscheduled overtime.

Additional Qualifications


  • Must have the ability to provide documentation verifying legal work status.
  • Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries.
  • Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines.


Working Conditions


  • For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
  • Reasonable accommodation may be made to enable individuals to perform essential functions.


About The Company

DNOW

DNOW (also known as DistributionNOW) is a global distributor of the energy and industrial markets. Through our growing DigitalNOW® platform, customers can leverage world-class technology across eCommerce, data management and supply chain optimization applications to solve a wide array of complex operational and product sourcing challenges to assist in maximizing their return on assets. Our energy product offering serves the energy industry – from upstream drilling and completion, exploration and production (“E&P”), midstream infrastructure development to downstream petroleum refining and petrochemicals – as well as in other industries, such as mining, chemical processing, liquefied natural gas (“LNG”) terminals, power generation utilities and renewables. The industrial distribution end markets include engineering and construction firms that perform capital and maintenance projects for their end-user clients. Our global product offering includes maintenance, repair and operating (“MRO”) supplies, pipe, valves, fittings, flanges, gaskets, fasteners, electrical, instrumentation, artificial lift, pumping solutions, valve actuation and modular process, measurement and control equipment. We also offer procurement, warehouse and inventory management solutions as part of our supply chain and materials management offering. We have developed expertise in providing application systems, work processes, parts integration, optimization solutions and after-sales support. Our solutions include outsourcing portions or entire functions of our customers’ procurement, warehouse and inventory management, logistics, point of issue technology, project management, business process and performance metrics reporting. We streamline our customers’ purchasing process, from requisition to procurement to payment, by digitally managing workflow, improving approval routing and providing robust reporting functionality.

Company Size1000-5000
HeadquartersHouston, TX
IndustryOil and Gas
TypePublic Company
SpecialitiesPVF Distribution, Supply Chain Management, Energy & Industrial Solutions, Oil & Gas, PVF Distribution, Engineered Equipment Packages, Industrial Supplies, Electrical Products & Lighting, Instrumentation & Measurement Devices, Modular Process & Production Equipment, MRO Consumables, OEM Drilling Consumables, Personal Protective Equipment (PPE), Pumping Solutions, Pumps & Pump Packages, Safety Products & Supplies, Safety Services, Valve Actuation, Modication & Repair, Valves & Valve Automation, and Upstream, Midstream & Downstream

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