Company Description
Waffle House has been serving Good Food Fast® since its founding in 1955 in Avondale Estates, GA. Now a nationally recognized brand, Waffle House operates over 1,900 restaurants across 25 states, employing more than 40,000 individuals. Dedicated to delivering great food and exceptional service, Waffle House thrives on its unique commitment to caring for customers and associates. With a strong culture of promoting from within, Waffle House offers unmatched career growth opportunities in both restaurant operations and corporate support. Visit our website or follow us on LinkedIn to learn more.
Role Description
The Restaurant Operations Manager is a full-time, on-site position based in Phoenix, AZ. This role is responsible for overseeing daily restaurant operations, managing staff, ensuring customer satisfaction, and maintaining a clean and efficient dining environment. Core responsibilities include hiring and training team members, managing schedules, driving sales, ensuring compliance with company policies, and maintaining strong inventory control. The role also requires maintaining high food quality and safety standards while fostering a positive and productive workplace culture.
Qualifications
- Strong leadership and team management skills, including experience supervising and supporting a diverse team
- Knowledge of restaurant operations, hospitality, and customer service principles
- Proficiency in inventory management, cost control, and scheduling
- Problem-solving, decision-making, and organizational abilities
- Excellent communication and interpersonal skills to effectively engage with team members and customers
- Ability to thrive in a fast-paced environment and adapt to challenges as they arise
- Experience in restaurant management or a related field is preferred
- High school diploma or equivalent required; Bachelor’s degree in hospitality or business-related field is a plus
5-10 years96
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Job Description
Download ResumeCompany Description
Waffle House has been serving Good Food Fast® since its founding in 1955 in Avondale Estates, GA. Now a nationally recognized brand, Waffle House operates over 1,900 restaurants across 25 states, employing more than 40,000 individuals. Dedicated to delivering great food and exceptional service, Waffle House thrives on its unique commitment to caring for customers and associates. With a strong culture of promoting from within, Waffle House offers unmatched career growth opportunities in both restaurant operations and corporate support. Visit our website or follow us on LinkedIn to learn more.
Role Description
The Restaurant Operations Manager is a full-time, on-site position based in Phoenix, AZ. This role is responsible for overseeing daily restaurant operations, managing staff, ensuring customer satisfaction, and maintaining a clean and efficient dining environment. Core responsibilities include hiring and training team members, managing schedules, driving sales, ensuring compliance with company policies, and maintaining strong inventory control. The role also requires maintaining high food quality and safety standards while fostering a positive and productive workplace culture.
Qualifications
- Strong leadership and team management skills, including experience supervising and supporting a diverse team
- Knowledge of restaurant operations, hospitality, and customer service principles
- Proficiency in inventory management, cost control, and scheduling
- Problem-solving, decision-making, and organizational abilities
- Excellent communication and interpersonal skills to effectively engage with team members and customers
- Ability to thrive in a fast-paced environment and adapt to challenges as they arise
- Experience in restaurant management or a related field is preferred
- High school diploma or equivalent required; Bachelor’s degree in hospitality or business-related field is a plus