At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Project Manager (Banking/Finance domain)

Location: Austin TX (5 days onsite)

Project Management: Attributes, Skills, Behaviors and Boundary Ownership

Core Attributes

• Ownership mentality: accountable for outcomes, not just tasks.
• Structured thinking: breaks complexity into manageable parts.
• Bias for clarity: defines scope, roles, and success clearly.
• Calm under pressure: maintains composure during issues.
• Pragmatism: balances ideal vs achievable.

Core Skills

• Planning and decomposition: converts goals into actionable plans.
• Risk management: proactively identifies and mitigates risks.
• Stakeholder management: aligns competing priorities.
• Communication: clear, structured, and audience-specific.
• Decision facilitation: drives timely decisions with trade-offs.
• Execution tracking: monitors progress and detects slippage early.

Key Behaviors

• Relentless follow-through on tasks and commitments.
• Proactive communication with no surprises.
• Forcing alignment across stakeholders.
• Managing up and down effectively.
• Driving accountability without authority.
• Continuous reprioritization based on reality.

PM Responsibility on System Boundaries

• A PM must understand system boundaries at a functional and architectural level.
• They define what is in scope vs out of scope and ensure clarity of ownership.
• They prevent scope creep and misalignment across teams.

Handling Stakeholder Requests

• PMs should triage requests before involving engineering.
• Classify requests as in-scope, adjacent, or out-of-scope.
• Route appropriately, coordinate across teams, or push back when needed.

Should PMs Question Engineering?

• Yes—PMs should challenge the 'why', not the 'how'.
• Focus on scope alignment, outcome alignment, and trade-offs.
• Ensure solutions align with business goals and project boundaries.

What PMs Should NOT Do

• Do not dictate technical design decisions.
• Do not override engineering expertise.
• Do not micromanage architecture.

Effective PM Role

• Acts as a boundary enforcer and alignment driver.
• Ensures engineering decisions align with scope and business goals.
• Surfaces hidden scope expansion and dependencies.

Operating Principle

• Engineering owns 'how'. PM owns 'should we, where, and why'.

Common Failure Modes

• Ticket router: too passive, lacks ownership.
• Pseudo-architect: too intrusive in technical design.
• Effective PM operates in between as context owner and scope governor.

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $80,000 to $100,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

· Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

· Location-based Roles (e.g., Richardson roles – metro area can be adjusted by role location) – “Los Angeles, California based candidates are not eligible for this role. Chicago, Wauwatosa, Waukesha area candidates are eligible for this role only.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.