Title: Project Coordinator
Reports to: Director of Project Management
Client: US Army
THE ROLE
At TBWA, our project coordinators are the support for getting our work completed on time, on budget, and within scope. Our Project Coordinators are the hub that drives all work through our processes. The Project Management team sets the bar for problem solving and decisiveness across the agency team and functional groups to effectively lead the team to the best outcome for our clients.
WHAT YOU’LL DO
Project Integration Management
- Keen understanding of integrating multi-agency and -discipline team across a project.
- Responsible for project communications and process adherence across multi-agency and -discipline teams.
Project Scope Management
- Responsible for understanding project scope and preventing scope creep.
- Identify shifts in timing, deliverables, budgets, and resources while communicating potential impacts.
- Provides support to the project management team on scope development, proposal structure, and staffing recommendations.
Project Schedule Management
- Develop and manage project timelines based on our need to complete the deliverables required.
- Able to break project down into small pieces (stages) and understand the deliverables at each stage.
Project Cost Management
- Assist project management team with burn reporting and with finance and contracting teams including tracking, mitigating, and reporting.
- Help ensure client billing is accurate by tracking, reporting, evaluating, and controlling projects.
- Strong understanding of agency finance processes encouraged.
Project Quality Management
- Working with Account Management lead, ensure process, documentation, reporting, and other enhancements are enacted as needed to ensure client satisfaction and optimal product delivery.
- Capture lessons learned throughout a project and apply to future projects, as well as develop and implement plans for best practice enhancements and improvements.
- Develop metrics and operational process to ensure quality control.
- Assist with Resource Management and Contract Management tasks, as necessary.
- Engage and manage appropriate talent and resource allocation at all project stages.
- Demonstrate strategic thinking for resourcing all projects.
Project Risk Management
- Manage and communicate with risk management tools daily. Manage moderate to high risk/complexity projects.
- Ability to perform qualitative and quantitative risk management with skill and confidence. Ability to accurately articulate risk management/mitigation plans and escalate high risk issues with management.
- Define, manage, and mitigate risks, including taking a proactive, approach to solve issues before they arise or manage as they come up.
Project Communication Management
- Ensure involvement of the appropriate teams during each project phase.
- Drive open and honest communications across all teams to ensure no roadblocks in projects.
WHAT WE’RE LOOKING FOR
- High self-confidence and not afraid to be a project management leader in the room.
- Ability to maintain focus under pressure, be thorough, and keep a positive attitude. Ability to think outside the box and understand the outcome, not just the process.
- Extremely high standards for work and behavior; accountable, reliable, and dependable. Acute attention to detail and accuracy.
- Exceptional written and verbal communication skills; ability to break down complex information.
- Ability to drive multiple projects and streams of work concurrently while meeting deadlines and maintaining proper documentation and reporting.
- Ability to interact with and represent the team to a range of people, from entry-level to upper management and Leadership, including clients.
- Ability to work independently to tackle problems and direct to solutions. Be highly adaptable, able to anticipate issues and needs before they arise and take the necessary steps to alleviate and/or mitigate.
- Leverage project management tools (Smartsheets, Workfront, etc.) to manage day-to-day operations, automate tasks, ensure quality, and promote process efficiencies.
- Knowledge and experience with Smartsheets, Workfront, JIRA, Microsoft Suite.
- 2+years of project management experience within an advertising agency or with multi-agency teams across disciplines.
- Bachelor’s Degree required.
- Understanding of principles of marketing and communications planning, including strategy, creative, and production practices.
- Interest and desire to expand knowledge of financial operations
- Ability to navigate and comprehend new processes/platforms within digital space
- Experience with lead generation, SaaS, etc. and ability to interpret lead gen vernacular
WHY JOIN US?
Our Culture We're driven by a simple belief: Good enough is not enough. We're bold, collaborative, and human-centered. We value curiosity, integrity, resourcefulness, and teams that work like pirates—creative, fearless, and committed to the mission. Here, you'll work with people who genuinely respect each other and bring their full selves to the table.
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Job Description
Download ResumeTitle: Project Coordinator
Reports to: Director of Project Management
Client: US Army
THE ROLE
At TBWA, our project coordinators are the support for getting our work completed on time, on budget, and within scope. Our Project Coordinators are the hub that drives all work through our processes. The Project Management team sets the bar for problem solving and decisiveness across the agency team and functional groups to effectively lead the team to the best outcome for our clients.
WHAT YOU’LL DO
Project Integration Management
- Keen understanding of integrating multi-agency and -discipline team across a project.
- Responsible for project communications and process adherence across multi-agency and -discipline teams.
Project Scope Management
- Responsible for understanding project scope and preventing scope creep.
- Identify shifts in timing, deliverables, budgets, and resources while communicating potential impacts.
- Provides support to the project management team on scope development, proposal structure, and staffing recommendations.
Project Schedule Management
- Develop and manage project timelines based on our need to complete the deliverables required.
- Able to break project down into small pieces (stages) and understand the deliverables at each stage.
Project Cost Management
- Assist project management team with burn reporting and with finance and contracting teams including tracking, mitigating, and reporting.
- Help ensure client billing is accurate by tracking, reporting, evaluating, and controlling projects.
- Strong understanding of agency finance processes encouraged.
Project Quality Management
- Working with Account Management lead, ensure process, documentation, reporting, and other enhancements are enacted as needed to ensure client satisfaction and optimal product delivery.
- Capture lessons learned throughout a project and apply to future projects, as well as develop and implement plans for best practice enhancements and improvements.
- Develop metrics and operational process to ensure quality control.
- Assist with Resource Management and Contract Management tasks, as necessary.
- Engage and manage appropriate talent and resource allocation at all project stages.
- Demonstrate strategic thinking for resourcing all projects.
Project Risk Management
- Manage and communicate with risk management tools daily. Manage moderate to high risk/complexity projects.
- Ability to perform qualitative and quantitative risk management with skill and confidence. Ability to accurately articulate risk management/mitigation plans and escalate high risk issues with management.
- Define, manage, and mitigate risks, including taking a proactive, approach to solve issues before they arise or manage as they come up.
Project Communication Management
- Ensure involvement of the appropriate teams during each project phase.
- Drive open and honest communications across all teams to ensure no roadblocks in projects.
WHAT WE’RE LOOKING FOR
- High self-confidence and not afraid to be a project management leader in the room.
- Ability to maintain focus under pressure, be thorough, and keep a positive attitude. Ability to think outside the box and understand the outcome, not just the process.
- Extremely high standards for work and behavior; accountable, reliable, and dependable. Acute attention to detail and accuracy.
- Exceptional written and verbal communication skills; ability to break down complex information.
- Ability to drive multiple projects and streams of work concurrently while meeting deadlines and maintaining proper documentation and reporting.
- Ability to interact with and represent the team to a range of people, from entry-level to upper management and Leadership, including clients.
- Ability to work independently to tackle problems and direct to solutions. Be highly adaptable, able to anticipate issues and needs before they arise and take the necessary steps to alleviate and/or mitigate.
- Leverage project management tools (Smartsheets, Workfront, etc.) to manage day-to-day operations, automate tasks, ensure quality, and promote process efficiencies.
- Knowledge and experience with Smartsheets, Workfront, JIRA, Microsoft Suite.
- 2+years of project management experience within an advertising agency or with multi-agency teams across disciplines.
- Bachelor’s Degree required.
- Understanding of principles of marketing and communications planning, including strategy, creative, and production practices.
- Interest and desire to expand knowledge of financial operations
- Ability to navigate and comprehend new processes/platforms within digital space
- Experience with lead generation, SaaS, etc. and ability to interpret lead gen vernacular
WHY JOIN US?
Our Culture We're driven by a simple belief: Good enough is not enough. We're bold, collaborative, and human-centered. We value curiosity, integrity, resourcefulness, and teams that work like pirates—creative, fearless, and committed to the mission. Here, you'll work with people who genuinely respect each other and bring their full selves to the table.