The Data Center Program Manager (DC PgM) is responsible for end-to-end delivery and coordination of data center infrastructure programs, ensuring execution aligns with scope, schedule, quality, safety, and customer expectations. This role serves as the primary interface between field operations, engineering teams, vendors, and client stakeholders, driving execution across multiple concurrent workstreams in a fast-paced, mission-critical environment.

Key Responsibilities

Program Execution

• Own delivery across multiple data center programs and workstreams
• Track progress against SOWs, milestones, and SLAs
• Ensure alignment to scope, schedule, and deployment timelines
• Should have experience in critical environment support (Tapbox, low voltage work, PDKs), logistics support, construction management, decommissioning.

Field & Operations Coordination

• Coordinate with site leads, supervisors, and technician teams
• Monitor workforce productivity, scheduling, and execution quality
• Ensure alignment between planned vs. actual field delivery

Governance & Reporting

• Maintain program governance, reporting cadence, and dashboards
• Provide visibility into risks, blockers, and performance metrics
• Ensure compliance with MOPs, SOPs, and safety standards

Cross-Functional Leadership

• Drive alignment across engineering, TPMs, vendors, and stakeholders
• Manage dependencies across multi-site or global programs
• Support stakeholder communications and escalation management

Risk & Issue Management

• Identify risks, mitigate issues, and drive timely resolutions
• Escalate blockers impacting schedules, capacity, or delivery

Continuous Improvement

• Drive process improvements, standardization, and delivery efficiency
• Support onboarding and scaling of new programs

Qualifications

Required

• 5+ years of program or project management experience
• Experience in data center, infrastructure, or large-scale deployment environments
• Proven ability to manage multiple concurrent workstreams
• Strong coordination, stakeholder management, and communication skills
• Familiarity with SOW/SLA-driven delivery models

Must Have

• Exposure to: Rack deployment, network infrastructure, or structured cabling
• Knowledge of data center environments (power, cooling, hardware lifecycle

Preferred

• PMP / Agile certification
• Experience supporting hyperscalers (Microsoft, AWS, Google)