The product manager is responsible for leading a portfolio of attorney-facing software products focused on matter management, document intelligence, and case workflows within Littler’s Product Management department.

The product manager ensures product success by prioritizing solutions that effectively solve user problems over simply delivering features, while adapting to evolving portfolio needs.

This hybrid position is based in Kansas City, with an onsite expectation of once a month or less.

Responsibilities

• Embed within assigned practice groups, building domain fluency firsthand and representing attorney needs to the development team to ensure products are designed for how attorneys actually work.
• Lead structured discovery on every major investment in the assigned portfolio, applying broader-impact analysis and build / buy / extend evaluation before engineering capacity is committed.
• Author Discovery Briefs that translate validated attorney problems into one-page recommendations the development team can act on without ambiguity, naming the problem, affected users, current state, root cause, recommendation, and cost / value signal.
• Govern intake for the assigned portfolio, triaging requests against service-level agreements (4 hours urgent, 24 hours otherwise) and classifying each as a product or a one-time project to ensure work is routed before it stalls.
• Own six-dimension cost scoring for the products in the assigned portfolio, refreshing quarterly to support the Quarterly Product Review (QPR).
• Establish product success criteria ahead of launch and measure outcomes at 30, 60, and 90 days, ensuring every shipped product is evaluated against the problem it was meant to solve.
• Present Invest / Maintain / Revamp / Sunset recommendations to firm leadership at the QPR, backed by cost data, outcome data, and the displacement log.
• Communicate displacement promptly to affected stakeholders when urgent work pulls engineering capacity from planned initiatives, ensuring no surprise stops a planned commitment.
• Partner with engineering from discovery through delivery, answering what and why and trusting engineering to own how.
• Partner with the Product Designer on user discovery, prototyping, and solution validation, keeping design and engineering plans aligned through delivery.
• Partner with engineering in sprint planning, standups, and reviews, clarifying priorities and validating that delivered work matches the validated problem.
• Lead product demos with stakeholders and clients, translating shipped work into business outcomes the audience can see.

Qualifications

• Minimum 5+ years of experience in product management, ideally in B2B / enterprise software or professional services.
• Demonstrated track record of running user discovery and shipping outcomes — not just features.
• Knowledge of software development methodologies (e.g. Agile, Scrum).
• Familiarity with software development tools (e.g. Jira, Confluence).
• Familiarity with SQL or comparable query tools to run ad hoc reports and pull product data without depending on others.
• Experience managing complex initiatives with multiple stakeholders.
• Excellent written and verbal communication: ability to summarize a complex problem in one paragraph and back it up with evidence.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a cross-functional team.
• Knowledge of the legal industry, document management systems, or case management systems is a plus.
• Working knowledge of AI-enabled product workflows (e.g. Claude, Microsoft Copilot, ChatGPT) is a plus.

Education and Certifications

• Required: Bachelor’s degree in business, computer science, information systems, design, or a related field, or equivalent professional experience.

About Littler

Littler is the largest global employment and labor law practice in the world exclusively devoted to representing management. With more than 1,900 attorneys in over 100 offices worldwide, Littler serves as the single source solution provider to the global employer community. Consistently recognized in the industry as a leading and innovative law practice, Littler has been litigating, mediating and negotiating some of the most influential employment law cases and labor contracts on record for over 75 years.

Littler’s unparalleled commitment to labor and employment law helps clients navigate a complex business world with nuanced legal issues—building better solutions for clients’ toughest challenges. With deep experience and resources that are local, everywhere, Littler is fully focused on its clients. With a diverse team of the brightest minds, Littler fosters a culture that celebrates original thinking. And with powerful proprietary technology, Littler disrupts the status quo—delivering bold, groundbreaking innovation that prepares employers not just for what’s happening today, but for what’s likely to happen tomorrow.

Benefits

We offer a generous benefits package to full-time and part-time employees working at least a 50% schedule. Benefits include comprehensive health, dental and vision plan for you, your spouse/domestic partner and children. In addition, we provide a superior 401(k) plan, ample time off programs, mental health programs, family building and caregiving, generous paid parental leave, life insurance, disability insurance, a wellness program, flexible spending accounts, and an employee referral bonus program.

For more information about our benefits visit: www.littler.com/benefits/state-details.

For more information about our firm visit: www.littler.com.

No recruiters – principals only. Littler is not accepting unsolicited resumes from search firms for this position. Search firms who submit candidates for this position are not eligible for any form of compensation, even if the candidate is successfully hired.

Please note applications are only accepted through our careers page www.littler.com/careers. For inquiries regarding this opportunity, please e-mail Jazmin Vivanco at jvivanco@littler.com with the job title in the subject line

This job posting is a general description of the types of responsibilities that are required of an individual in this job. It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.