Overview

The Procurement Operations Specialist drives innovation and operational excellence within JLL's Category Management Center of Excellence. This role combines hands-on procurement expertise with technology enablement to translate category management strategies into scalable, technology-driven solutions. The ideal candidate brings sourcing execution experience, strong data visualization and automation capabilities, and change management skills to modernize category management operations across multiple client accounts.

Key Responsibilities

Technology Enablement & Innovation

• Translate category management strategies into technology-enabled solutions using PowerBI, Tableau, AI, and automation platforms
• Develop innovative tools and templates including supplier capability heat maps, market analysis dashboards, and performance tracking mechanisms
• Identify and recommend technology solutions to address operational challenges and enhance team capabilities
• Create automated category management documentation including category plans, supplier profiles, and market analysis tools
• Utilize advanced Excel and PowerPoint to create dynamic reporting and visualization capabilities
  
  

Procurement Operations & Sourcing Execution

• Conduct sourcing events using e-sourcing platforms from event design through supplier selection and award
• Support Center-led sourcing initiatives on select categories across multiple client accounts
• Facilitate critical supplier engagement sessions, coordinating stakeholder participation and documenting outcomes
• Maintain master data monthly to ensure data accuracy and integrity across systems
• Apply sourcing expertise to provide practical recommendations on category strategies and supplier selection
  
  

Transformation & Change Management

• Support procurement transformation initiatives by identifying process improvements and implementing best practices
• Drive change management activities related to new tool adoption, process standardization, and capability building
• Contribute to the evolution of standardized sourcing frameworks, improving governance and consistency across engagements
• Partner with stakeholders to manage transitions from legacy processes to enhanced, technology-enabled workflows
  
  

COE Operations & Knowledge Management

• Support delivery and maintenance of standardized toolkits, training programs, and market intelligence resources
• Manage and update SharePoint site regularly, ensuring materials are current, accurate, and accessible
• Generate regular reports detailing category management activities with accuracy and timeliness
• Design and create informative slide decks for internal and external presentations
• Support development and coordination of training sessions for the category management learning and development program
• Serve as a point of contact for team information sharing and fostering open communication
• Work cross-functionally with business development, transition teams, operations, IT, and client-facing colleagues
  
  

Qualifications & Requirements

Experience & Education:

• Bachelor's degree in Business, Supply Chain Management, Information Systems, Finance, or related field
• 3-5 years of hands-on procurement, category management, or supply chain operations experience with demonstrated sourcing execution
• Proven experience conducting e-sourcing events using platforms such as Ariba, Coupa, Jaggaer, or similar tools
• Experience in procurement transformation, operations improvement, or change management initiatives
  
  

Technical Skills:

• Advanced proficiency in Microsoft Excel (pivot tables, advanced formulas, data modeling, macros)
• Advanced proficiency in Microsoft PowerPoint (complex slide design, data visualization, storytelling)
• Experience with data visualization and business intelligence tools (PowerBI, Tableau, or similar platforms)
• Strong project management skills with ability to manage multiple complex workstreams simultaneously
  
  

Core Competencies:

• Innovative mindset with track record of implementing process improvements and technology enablement
• Demonstrated ability to translate business requirements into technology solutions and think outside the box
• Strong analytical and problem-solving skills with ability to synthesize complex data into actionable insights
• Excellent written and verbal communication skills with ability to work collaboratively across cross-functional teams
• Detail-oriented with strong organizational skills and commitment to data accuracy
• Ability to work independently while maintaining team alignment in a fast-paced, transformation-oriented environment
• Willingness to challenge status quo and advocate for modernization and efficiency gains
  
  

Preferred Qualifications:

• Experience with AI tools, automation platforms, or advanced analytics applications in procurement
• Familiarity with multiple e-sourcing and procurement technology platforms
• Experience supporting Centers of Excellence or centralized service delivery models
• Experience working in corporate real estate or facilities management environment
• Certification in project management (PMP, CAPM) or procurement (CPSM, CIPS)
• Experience creating custom dashboards, heat maps, or other advanced visualization tools