LOCATION NOTE: This is an in-person role located at one of our campuses.

Most schools hide operations behind closed doors, meetings, and multiple approval chains. Alpha takes a different approach. This role puts you front and center throughout the day: welcoming families, resolving device problems, managing smooth arrivals, reassuring concerned parents, coordinating with vendors, and ensuring the campus feels secure, polished, and distinctly Alpha.

We're looking for someone who can be approachable without compromising standards, systematic without retreating behind procedures, and self-assured without distancing themselves from hands-on work. You will manage nearly everything beyond classroom instruction: family communication, attendance systems, campus security, facility operations, meal coordination, technology devices, special events, and the minor issues that escalate quickly without immediate action.

You will not be surrounded by a large on-site operations staff. You will have documented procedures, remote assistance, and defined quality standards, but you must be capable of rapid learning, resourceful problem-solving, and sound independent decisions in real time. The long-term return is becoming the reliable adult that families recognize, guides depend on, and students feel comfortable approaching when something needs attention.

If you're seeking a high-visibility school operations position where service orientation, sound judgment, clear communication, and personal ownership are essential daily, apply now.

What You Will Be Doing

• Serve as the primary trusted contact for parents, students, staff, and visitors, delivering clear, composed, and prompt communication.
• Manage daily campus operations, including morning arrival, afternoon dismissal, attendance tracking, transportation coordination, meal logistics, campus presentation, event execution, and facility maintenance follow-through.
• Address safety and student welfare matters, including entry control, emergency drills, health situations, record-keeping, and family notifications.
• Oversee student technology devices and essential campus systems, including initial setup, account administration, issue diagnosis, data backups, repair coordination, and escalation to remote technical support.
• Establish credibility with Guides, service providers, and families by prioritizing helpfulness while upholding organizational standards.
  
  

What You Won’t Be Doing

• Staying out of sight in an administrative office while others manage parent and student interactions.
• Delivering classroom instruction, mentoring Guides, or developing educational content.
• Deferring to a supervisor for every decision before taking action.
• Processing operational needs through extended meeting cycles when the campus requires immediate resolution.
• Delegating facilities, devices, vendor relations, or meal services as outside your scope.
  
  

Operations Administrator Key Responsibilities

Deliver a secure, efficient, and inviting campus environment that builds confidence among students, parents, and staff daily.

Basic Requirements

• Bachelor's degree (field of study not specified)
• At least 1 year of experience in office coordination, facilities support, site operations, or similar operational roles
• Comfort with basic technology tasks including device setup, troubleshooting, and account administration
• Strong written and verbal communication skills across parents, staff, and vendors
• Ability to manage competing priorities while maintaining attention to detail
• Authorized to work in the United States without visa sponsorship
• Available to work in-person in one of our campuses: Piedmont, CA; Palo Alto, CA; Fort Worth, TX; Keller, TX; Carrolton, TX; Austin, TX; Houston, TX; Oklahoma City, OK; Park City, UT; Tulsa, OK; Tampa, FL; Denver, CO; or Brentwood, TN — or willing to relocate
  
  

About Alpha

Want to join a learning rebellion that’s transforming the traditional classroom?

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.

They don’t play by the old rules.

Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education.

Sounds too good to be true? It’s not.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5617-US-Houston-OperationsAdmi.003