Marketing Manager
Boston Children's Hospital
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Job Description
Marketing Manager (hybrid). 2 days a week onsite required, 3 days remote.
The Service Line Marketing Manager works with the Director of Marketing Programs, management and key stakeholders to create marketing and communication strategies and plans that drive business outcomes through integrated multi-channel campaigns. This role partners with their direct manager in developing the key elements required to create and deliver a marketing plan, including market sizing, audience segmentation, message development, campaign development, and campaign analysis. Collaborates across the full marketing department to optimize campaigns based on best practices and produce the necessary content and deliverables to achieve the objectives outlined in the annual plan.
Key Responsibilities
- Brings a customer-oriented approach, an aptitude and an outside-in perspective to building and measuring a marketing plan.
- Develops an understanding of the competitive landscape, assigned customer segments and clinical issues through research, competitive analysis, market segmentation etc. working with their direct manager and the assigned research team member, as appropriate.
- Maintains knowledge of the combination of conditions and services in order to develop positioning
- Working with the Digital and Communication teams, supports production of deliverables aligned with stakeholder priorities and tactics by creating marketing briefs, plans and timelines to meet execution deadlines.
- Takes initiative to stay on top of, understand and influence the use of innovations and best practices in marketing to improve campaign development and effectiveness.
- Supports teams by reviewing and incorporating results of competitive analyses and by participating in developing campaign messaging and materials to target existing markets and shape new ones.
- Participates in conducting competitive analyses, research and market segmentation. Assesses research and market data and incorporates into recommendations to manager. Assists manager in preparing campaign reporting as required for campaign planning and analysis and for presentations to stakeholders.
- Supports the annual planning and goal setting process by participating in the development of the plan, conducting the appropriate business analytics, competitive, campaign and audience analysis as well as identifying and recommending the appropriate metrics for success.
- Identifies synergies between service lines and markets to help drive efficiencies and consistency of messaging and brand.
- Manages budgets, status reports and dashboards for areas of responsibility which includes estimation and timing of deliverables, and ROI.
- Keeps abreast of relevant market trends, competitive activities, technologies, legislative issues, and end-user issues to inform and promote campaigns.
- Understands Enterprise, Geography, Service Line and Network partner branding and communication guidelines to ensure compliance.
Education: Bachelors degree required. Area of study: Marketing, Communication, Journalism, Business
Experience: 4 years experience in marketing and communication building and executing digital and multichannel lead generation and/or brand campaigns. 8-12 years experience preferred. Experience managing relationships with stakeholders required. Healthcare, digital or high-tech marketing experience preferred.
The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
About The Company
Boston Children's Hospital
Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Boston Children's offers a complete range of health care services for children from birth through 21 years of age. (Our services can begin interventions at 15 weeks gestation and in some situations we also treat adults.) We have approximately 25,000 inpatient admissions each year and our 200+ specialized clinical programs schedule 557,000 visits annually. Last year, the hospital performed more than 26,500 surgical procedures and 214,000 radiological examinations. Our team of physicians and nurses has been recognized by a number of independent organizations for overall excellence, and we're proud to share some notable examples with you here.
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