Manager, Quality Engineering - National Office (Remote)
YMCA of the USA
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Job Description
Job Description
The Y-USA Information Technology organization partners with leading practices to develop secure, strategic solutions that strengthen association well-being and community impact. The department leverages Data and AI to drive insight and innovation while responsibly sustaining Y USA’s core systems and providing trusted guidance, advisory services, and support to advance the YMCA Movement.
The Manager, Quality Engineering will establish and lead an automation-first quality engineering function, embedding quality into the SDLC across core applications, integrations, and data flows. This role is responsible for shifting the organization from reactive QA to proactive, scalable, and automated quality practices.
YMCA of the USA (Y-USA) embraces a remote-first working environment which means most employees work remotely from a home office within the continental United States.
We offer a full benefits package including medical, dental, vision, defined benefit plan (retirement savings), defined contribution plan (403(b) plan, life and disability insurances, technology stipend, and generous paid time off, all in a work from anywhere in the continental United States workplace.
Qualifications
A successful candidate will possess a majority of the following professional and personal attributes and competencies:
- Bachelor’s degree or higher required in a relevant field such as Business, or related disciplines required.
- 4-8 years of experience required
- Advanced functional skills
- Intermediate industry knowledge and experience
- Entry to intermediate managerial skills
- Complex/advanced functional and operations tasks
- High degree of decision-making within own area
- Focused on policy and strategy implementation for short-term results
- Internal and external communications
- High influence over teams and within the function
- May set goals and objectives for team members for achievement of operational results
Quality Strategy & Governance
- Define and implement enterprise-wide quality engineering strategy
- Establish standards for testing, validation, and release readiness
- Define and enforce Definition of Done (DoD) and quality gates
- Design and implement scalable automation frameworks (API and integration-first)
- Build reusable automated test suites for critical business workflows
- Minimize reliance on manual testing through automation
- Embed automated testing into Azure DevOps pipelines
- Ensure testing is integrated into build and release workflows
- Enable continuous testing practices across all teams
- Validate cross-system integrations and data flows
- Implement automated checks for data integrity and synchronization
- Partner with Data team on data quality and validation strategy
- Define release validation and QA sign-off processes
- Lead defect tracking, triage, and root cause analysis
- Ensure risk-based release decisions and production readiness
About The Company
YMCA of the USA
YMCA of the USA is the national resource office for the nation's YMCAs. Headquartered in Chicago, IL, YMCA of the USA exists to serve YMCAs. To address the specific needs of communities, each YMCA is an independent organization, autonomous and separate from YMCA of the USA. They are required by the national constitution to pay annual dues, to refrain from discrimination and to support the YMCA mission. All other decisions are local choices, including programs offered, staffing and style of operation. Learn, Grow and Thrive with a Career at the Y Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you'll discover more than a job-you'll enjoy a career with a future and the opportunity to make a lasting difference in the lives of those around you. Our staff members-of all ages and from diverse backgrounds and life experiences-enjoy the personal satisfaction that comes from nurturing the potential of youth and teens, improving the nation's health and well-being and providing support to our neighbors. The Y ensures that everyone has the opportunity to become healthier, more confident, connected and secure. Search for open positions at Ys across the U.S. and at the national office: hwww.ymca.net/career-opportunities/open-positions For regular updates on Y initiatives and information related to youth development, healthy living and social responsibility, please follow The Y (YMCA) on LinkedIn at https://www.linkedin.com/company/ymca/
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