Logistics Account Executive

Company Description Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the United States, with annual sales exceeding $8 billion in a $500 billion logistics market. The company connects customers who need truckload freight moved with quality carriers that have the capacity to move it efficiently and reliably. Operating 24/7/365, TQL supports work-life balance through dedicated sales support teams that handle accounting, after-hours calls, and specialized service needs. Team members benefit from open, transparent communication from management, customized career paths, and uncapped earning potential. TQL is an industry leader offering significant opportunities for growth, advancement, and impact in the logistics sector.

Role Description The Logistics Account Executive is a full-time, on-site role based in Columbus, OH. This position is responsible for building and managing a book of business by sourcing new customers, qualifying their freight needs, and matching those needs with reliable carrier capacity. Daily activities include prospecting and cold calling, negotiating rates, coordinating pickup and delivery schedules, and monitoring shipments to ensure on-time performance and issue resolution. The role involves maintaining strong relationships with customers and carriers through consistent communication, timely updates, and responsive service. The Logistics Account Executive also collaborates with internal teams for operational support, utilizes TQL’s systems to track activity and performance, and works toward sales targets and profitability goals.

Qualifications

• Strong knowledge or interest in Freight Brokerage and logistics operations, including matching customer freight with carrier capacity.
• Demonstrated Account Management skills, including building, growing, and retaining customer and carrier relationships.
• Excellent Communication skills, both verbal and written, with the ability to negotiate rates and clearly convey shipment details.
• Proven Customer Service orientation, with a focus on responsiveness, problem-solving, and resolving issues under time pressure.
• Experience or aptitude in New Business Development, including prospecting, cold calling, and closing new accounts.
• Strong organizational and time-management skills, with the ability to handle multiple accounts and shipments simultaneously.
• Comfort working in a fast-paced, metrics-driven sales environment and meeting or exceeding performance targets.
• Proficiency with basic computer applications and CRM or sales tools; ability to quickly learn TQL’s internal systems.
• Bachelor’s degree in Business, Supply Chain, Communications, or a related field, or equivalent relevant experience.
• Ability to work on-site in Columbus, OH and maintain a consistent full-time schedule.